Account Handler - SME

NRG.; Maidstone; On-site; GBP 30,000 - 45,000; Full time

Job summary

A recruitment agency in the United Kingdom is seeking a Senior Insurance and FS Recruitment Consultant. The role involves managing a high volume of policies for SME clients in the insurance sector, requiring strong organisational skills and attention to detail. Candidates should possess experience with e-trade platforms and client management systems, and an understanding of Personal Lines or commercial insurance products is essential. This position offers a supportive environment for career advancement.

Qualifications

• Proven experience in Personal Lines, SME, or junior commercial insurance.
• Experience working with insurer e-trade platforms.
• Ability to manage a busy workload effectively.

Responsibilities

• Handle renewals, adjustments, and client enquiries.
• Process policies accurately via insurer platforms.
• Build strong client relationships and liaise with insurers.
• Collaborate with colleagues across SME hubs.

Skills

Attention to detail

Strong organisational skills

Client management systems proficiency

Experience with Acturis

Proactive attitude

Education

Cert CII (desirable)

Job description

Senior Insurance and FS Recruitment Consultant

We are looking for an experienced, client-focused individual with a background in Personal Lines, SME, or junior commercial insurance. Candidates should have knowledge of SME or package/commercial combined products and be confident using insurer e-trade platforms and client management systems. Attention to detail, strong organisational skills, and the ability to manage a busy workload are essential. We are particularly interested in candidates who:

• Are proactive, eager to learn, and career-focused.
• Work well in a collaborative environment.
• Have experience with Acturis or are working toward a Cert CII (desirable, not essential).

The SME Account Handler will manage a high volume of policies for small and medium-sized business clients across package and commercial combined products. Key responsibilities include:

• Handling renewals, adjustments, and client enquiries.
• Processing policies accurately via insurer platforms.
• Building strong client relationships and liaising with insurers.
• Collaborating with colleagues across our SME hubs.

The role offers an opportunity to grow your career in a supportive, high-performing environment and contribute to a team delivering consistent, high-quality service.

Seniority level

Associate

Employment type

Full-time

Job function

Administrative, Customer Service, and Business Development

Industries

Insurance, Insurance Agencies and Brokerages, and Insurance Carriers