SME Account Handler

Lawes Consulting Group; Sheffield; On-site; GBP 30,000 - 35,000; Full time

Job summary

A commercial insurance broker in Sheffield is seeking an SME Account Handler to manage accounts and deliver exceptional service to clients. The ideal candidate will have at least 2 years of experience with SME clients and possess strong communication and negotiation skills. Responsibilities include conducting market exercises, handling client queries, and producing accurate documentation. This role offers a competitive salary between £30,000 and £35,000 and a chance to join a growing team.

Qualifications

• Minimum two years experience with SME or commercial clients.
• Ability to work quickly and accurately.
• Strong negotiation and broking skills.

Responsibilities

• Conduct market exercise to establish competitive terms.
• Handle client queries professionally via all communication methods.
• Produce accurate documentation and record information effectively.

Skills

Client service skills

Negotiation skills

Attention to detail

Ability to prioritize work

Oral communication

Written communication

Job description

Job Title: SME Account Handler

Location: Sheffield

Salary: £30,000 - £35,000

PURPOSE OF ROLE

Lawes Consulting Group is partnering with a large commercial insurance broker in recruiting for an SME Account Handler to join their growing Sheffield based team. Working with a broad range of commercial clients, typically handling premiums up to £10,000. This role involves assisting clients with general cover enquiries, renewals, mid‑term adjustments, obtaining quotations and invoicing of premiums. To be a success in this role, you will have a passion for providing excellent service to your clients.

OVERVIEW

• Undertake market exercise to establish most competitive terms available
• Obtain renewal terms and present to client
• Issue renewal documentation in line with contract certainty
• Ensure premiums are collected prior to the commencement of cover and in line with
• Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards
• Record all relevant information, correspondence and documentation on Acturis and make effective use of the diary system
• Produce accurate and professional documentation at all times using relevant
• Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium

EXPERIENCE AND SKILLS

• Must have a minimum of 2 years’ experience dealing with SME or commercial clients
• Accuracy and attention to detail
• Ability to process work quickly and efficiently
• Ability to prioritise work and meet deadlines
• Excellent client service skills
• Good negotiation and broking skills
• Excellent oral and written communication skills

If you have the relevant experience or know someone that does please contact me now on 07527 068032 or email us at [e-mail]