SMB Segment Lead – Europe-Meta eCommerce

Lenovo; Farnborough; On-site; GBP 75,000 - 95,000; Full time

Benefits offered by this job

Holiday purchase

Private medical

Income protection

Positive work life balance

Learning and development

Life insurance

Lenovo and Motorola products discounts

Cycle to work

MyGymDiscounts

Mortgage advice and support

Referral bonus

Electric car salary sacrifice scheme

Free onsite parking

Job summary

Lenovo is seeking a Senior SMB Segment Lead to own the end-to-end strategy and performance of the Lenovo Pro (SMB) business across Europe-Meta markets. The role focuses on revenue growth, customer lifecycle, and programme development, aligning marketing, digital, sales and global teams to drive sustainable growth.

You will define and lead the SMB strategy, ensure consistent execution across markets, and drive SMB revenue growth and customer acquisition while collaborating with cross-functional

Qualifications

• 5-10 years of experience in eCommerce, digital marketing, or programme leadership.
• Strong analytical and data-driven decision making.
• Experience managing cross-functional, multi-market programmes.

Responsibilities

• Define and lead the Europe-Meta SMB Lenovo Pro strategy and roadmap.
• Own the evolution of the SMB program, including value proposition, benefits, and customer experience.
• Drive SMB revenue growth, customer acquisition and retention across Europe-Meta.
• Lead collaboration across Digital, Tele-sales, Marketing, Sales, UX, and operations teams.

Skills

eCommerce

digital marketing

programme leadership

data analytics

cross-functional

stakeholder management

communication

Tools

Google Analytics

CRM systems

A/B testing

Job description

* United Kingdom - Hampshire - Farnborough

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub .

Description and Requirements

The SMB Segment Lead is responsible for defining and driving the end-to-end strategy and performance of the Lenovo Pro (SMB) business across Europe-Meta eCommerce’s markets. The role owns revenue growth, customer lifecycle management, and programe development, ensuring alignment across marketing, digital, sales, and global teams to deliver sustainable business growth.

You'll be responsible for:

• Define and lead the Europe-Meta SMB (Lenovo Pro) strategy and roadmap
• Own the evolution of the SMB program, including value proposition, benefits, and customer experience
• Ensure consistent execution across markets and alignment with global SMB strategy
• Drive SMB revenue growth, customer acquisition, and retention across Europe-Meta
• Own annual and quarterly planning cycles (e.g. STAMP) and track delivery against targets
• Analyse performance data and identify key growth drivers and optimisation opportunities-
• Customer Lifecycle Management
• Define and execute the SMB marketing roadmap across channels
• Drive audience targeting, campaign performance, and value proposition messaging
• Align campaign activity with digital experience and conversion goals
• Launch and scale initiatives such as reseller programmes, payment solutions, and loyalty/rewards
• Lead collaboration across Digital, Tele-sales, Marketing, Sales, UX, and operations teams

You'll bring:

• Proven experience in eCommerce, digital marketing, or programme leadership (5- 10 years of experience)
• Strong analytical and data-driven decision-making skills
• Experience managing cross-functional, multi-market programmes
• Strong stakeholder management and communication skills

What’s in it for you?

• Holiday purchase
• Private medical
• Income protection
• Positive work life balance
• Learning and development
• Life insurance
• Lenovo and Motorola products discounts
• Cycle to work
• MyGymDiscounts
• Mortgage advice and support
• Referral bonus
• Electric car salary sacrifice scheme
• Free onsite parking

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations: * Ireland - Dublin - Dublin * Germany - Baden-Württemberg - Stuttgart * United Kingdom - Hampshire - Farnborough * Italy - Milano - San Felice Segrate * Slovakia - Bratislavský kraj - Bratislava

PAY TRANSPARENCY

If this role is primarily located outside the EU, the base salary range may not be listed in this posting. When the position can also be filled in EU countries, the applicable gross base salary range for the relevant EU location will be communicated to candidates well in advance of the interview process, in line with EU pay transparency obligations. Individuals may also be eligible for variable compensation (such as bonus or commission), and full details on total compensation and benefits for the applicable location will be shared during the recruitment process.

AI PROCESSING NOTICE

We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.

If you require an accommodation to complete this application, please [e-mail]