SMB Cross-Sales Executive

Worldpay; Leicester; On-site; GBP 30,000 - 55,000; Full time

Job summary

Worldpay is seeking a Sales Executive to join our Cross Sales team and help shape the future of global commerce. You’ll manage a diverse portfolio of SMB customers, acting as the primary commercial contact and driving revenue growth.

You’ll lead account plans, identify cross-sell and upsell opportunities, maintain accurate forecasts, and collaborate with product specialists to deliver tailored solutions that meet customer needs and company targets.

Qualifications

• Track record of growing customer relationships.
• Experience managing a portfolio of customers in a target-driven environment.
• Strong commercial acumen and customer-focused problem-solving.
• Ability to balance revenue growth, customer retention and relationship management.
• Energy, resilience and accountability for delivering against ambitious targets.

Responsibilities

• A portfolio of SMB customers, acting as the primary commercial contact and building long-term customer relationships.
• Revenue growth and portfolio value through cross-sell, upsell and product penetration opportunities in line with your sales targets.
• Protecting and growing recurring revenue, proactively managing retention risks and reducing customer attrition.
• Developing and executing account plans, identifying growth opportunities and prioritising activity to maximise commercial outcomes.
• Managing the sales pipeline, progressing opportunities from identification through to close while maintaining accurate forecasting.
• Leading customer engagement, conducting regular business reviews and aligning solutions to customer needs and objectives.
• Delivering against revenue, retention and activity targets, maintaining high levels of productivity and performance.
• Maintaining accurate customer, opportunity and forecast data, ensuring strong pipeline visibility and reporting.
• Collaborating with product specialists and wider stakeholders to deliver the best outcomes for customers and the business.

Skills

Portfolio management

Account management

Sales targets

Customer relationship

Commercial acumen

Job description

Worldpay is seeking a Sales Executive to join our Cross Sales team and help shape the future of global commerce. You’ll manage a diverse portfolio of SMB customers, acting as the primary commercial contact and driving revenue growth.

You’ll lead account plans, identify cross-sell and upsell opportunities, maintain accurate forecasts, and collaborate with product specialists to deliver tailored solutions that meet customer needs and company targets.