Smart Repair Technician

Group 1 Automotive; Nottingham; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

33 days annual leave including bank

Exclusive retail discounts

Pension scheme

Cycle-to-work scheme

Healthcare access 24/7

Volunteer day paid

Share purchase plan

Refer a friend bonus

Training and development opportunities

Life assurance

Flexible working options

Job summary

Group 1 Automotive is hiring a Smart Repairer to support its bodyshop operations. You will advise on additional repair work, work collaboratively to complete large jobs, and maintain current product knowledge. A strong focus on outstanding customer service and orderly administration is expected.

Candidates should hold a Full UK Driving Licence and bring motor industry experience. We value teamwork and the ability to work to timescales while delivering exceptional experiences for customers and

Qualifications

• Experience in the motor industry is essential.
• Full UK Driving Licence is required.
• Demonstrated focus on delivering exceptional customer service and loyalty.

Responsibilities

• Advising the Bodyshop/Service Advisor on additional work during repairs.
• Working in a team to complete large jobs and assist colleagues to meet deadlines.
• Maintaining up-to-date product knowledge.
• Maintaining exceptionally high customer service levels to build loyalty and referrals.
• Keeping a clean, orderly workstation and accurate administration.

Skills

Teamwork

Customer service

Attention to detail

meeting deadlines

Full UK Driving Licence

Motor industry experience

Job description

• Advising the Bodyshop/Service Advisor of any additional work necessary during the repair process.
• Working in a team to complete large jobs and assist colleagues where necessary to meet deadlines.
• Maintaining thorough and up-to-date product knowledge.
• Maintaining exceptionally high customer service levels that lead to customer loyalty and referrals.
• Maintaining good housekeeping standards and orderly administration of your work.
  Don't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you.
• Full UK Driving Licence
• Motor Industry experience is essential
• Happy to work independently and as part of a team
• Ability to work to timescales effectively, with a keen eye for detail
• We value diversity and believe it strengthens our team.
• Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork - Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
Want to be the best you can be? It's what drives us too. Working in our Bodyshop as a Smart Repairer you will be a key part of the Retail Centre. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim. What we can offer you

• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for less with our cycle-to-work scheme
• Prioritise your wellbeing with dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn financial rewards when you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone.
• Life assurance with the option to increase cover
• We're open to flexible working options - just ask