Smart Meter Engineer (Scotland)

Octopus Energy; Dumfries; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Company vehicle

Fuel and tools

Share options

Pension

Maternity leave

Paternity leave

Health programme

Lunch allowance

Performance bonus

Training facilities

Referral programme

Job summary

Octopus Energy Services is seeking smart meter engineers to install and demonstrate meters in customers' homes, guiding them on how the in-home display works and how it helps save energy. You’ll be representing Octopus Energy Services with a focus on safety and customer excellence.

The role includes rotating call-out shifts and opportunities for up-skilling into renewable tech, with a strong support network and ample training facilities.

Qualifications

• MOCoPA held within the last 3 years and can provide evidence.
• Gas Safe – CCN1/MET1 or CMA1/MET1 (or equivalent)
• Full UK driving licence with no more than 6 points.

Responsibilities

• Install smart meters in customers' homes and demonstrate how the meter and in-home display work.
• Explain energy savings and answer customer questions about the renewable energy revolution.
• Represent Octopus Energy Services and deliver top-class customer service during installations.

Skills

MOCoPA

Gas Safe

Full UK driving licence

Job description

Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution and need your help to turn our vision into a reality. We're looking for smart meter engineers with a track record of safety and customer excellence. You’ll be representing our brands in our customers’ homes so you’ll need to be just as happy talking to the customer and getting to know them as you are about doing the installation itself. You’ll be fitting meters; showing customers how their meter and in-home display work; how it can help them save energy and answering any questions about the green energy revolution we are leading. As part of the Octopus Energy Services team, we’ll ensure you have the best of everything you need to deliver the top-class service we’re aiming for. You’ll be supported by an office team who will share the same performance goals, so we’re always working as one team. You’ll also have the backing of Octopus Energy’s massive tech power - so we’ll be able to constantly evolve and shift processes to ensure less time spent on admin and more time spent on delivering our best service.

What you’ll need:

• MOCoPA - held within the last 3 years and can provide evidence
• Gas Safe – CCN1/MET1 or CMA1/MET1 (or equivalent)
• Full UK driving licence with no more than 6 points

What we offer:

• £36,500 starting salary £2,500 annual performance bonus, and fit bonuses
• £25 per week lunch allowance
• Company vehicle, fuel and tools
• 600 share options in Octopus Energy Group
• Referral programme
• Company pension
• Enhanced maternity leave
• Enhanced paternity leave
• Health & wellbeing programme
• Opportunity up-skill to renewable tech (Electric Vehicles and Heat Pumps)
• For every asset installed beyond your sixth, you’ll earn an additional £15
• Top-class training facilities

Call-out and Overtime

You will be on a rotating call-out schedule once every five weeks (Monday to Sunday), for which you will receive a £250 retainer. If called out, you’ll be paid from door to door

Saturday working:£50 for attending £70 for a dual fuel installation£35 for a single fuel installationTechnical aborts are paid at half rate

Next Steps!

We do things a little differently around here. If successful in our eligibility questions, we’ll be in touch to discuss joining us at our in-person recruitment event, Octopalooza, where you can show us what you’ve got! On the day you'll be welcomed by our team. We'll check over your qualifications & ask you to complete a practical trade test to show off your skills. You'll then have a short interview with an Area Manager so we can learn more about you, your experience and your motivation. You’ll also have the chance ask any questions and learn more about life as a Smart Meter Engineer with Octopus!

Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages.

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

You’ll start on a £36,500 base, with the potential to earn up to £50,000 OTE — including bonus and on-call.