Dual Fuel Smart Meter Engineer (South West)

Octopus Energy Group; West of England; On-site; GBP 37,000 - 50,000; Full time

Benefits offered by this job

Company vehicle, fuel and tools

£36,500 starting salary

£2,500 annual performance bonus and on

Lunch allowance £25 per week

450 share options in Octopus Energy

Referral programme

Company pension

Enhanced maternity leave

Enhanced paternity leave

Health & wellbeing programme

Job summary

Octopus Energy Group seeks Smart Meter Engineers to install meters in customers’ homes, demonstrating in-home displays and energy-saving features. You’ll be a face of Octopus Energy Services, delivering safety-first, customer-focused service with strong support from a tech-enabled team.

Requirements include prior smart meter installation experience, MOCoPA, Gas Safe CCN1/MET1 or CMA1/MET1, and a full UK driving licence with ≤6 points. Competitive salary and bonus schemes offered.

Qualifications

• Previous experience installing smart meters.
• A customer first mindset and a can-do attitude.
• Gas Safe – CCN1/MET1 or CMA1/MET1 (or equivalent)
• MOCoPA certification held within the last 2 years (evidence required)
• Full UK driving licence with no more than 6 points.

Responsibilities

• Fitting meters in customers' homes and demonstrating how the meter and in-home display work.
• Explain how energy saving works and answer questions about the green energy revolution.
• Represent Octopus Energy Services and deliver top-class customer service during installations.

Job description

Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution and need your help to turn our vision into a reality.

We're looking for Smart Meter Engineers with a track record of safety and customer excellence. You'll be representing our brands in our customers' homes so you'll need to be just as happy talking to the customer and getting to know them as you are about doing the installation itself.

You'll be fitting meters; showing customers how their meter and in-home display work; how it can help them save energy and answering any questions about the green energy revolution we are leading.

As part of Octopus Energy Services team, we'll ensure you have the best of everything you need to deliver the top-class service we're aiming for. You'll be supported by an office team who will share the same performance goals, so we're always working as one. You'll also have the backing of Octopus Energy's massive tech power - so we're constantly evolving and shifting processes to ensure less time is spent on admin and more time is spent on delivering our best service to our customers.

What you'll need:

• Previous experience installing smart meters
• A customer first mindset and a can-do attitude
• Valid MOCoPA certification held within the last 2 years (evidence required)
• Gas Safe – CCN1/MET1 or CMA1/MET1 (or equivalent)
• Full UK driving licence with no more than 6 points

What we offer:

• £36,500 starting salary
• £2,500 annual performance bonus, and fit bonuses
• £25 per week lunch allowance
• Company vehicle, fuel and tools
• 450 share options in Octopus Energy Group
• Referral programme
• Company pension
• Enhanced maternity leave
• Enhanced paternity leave
• Health & wellbeing programme
• For every asset installed beyond your sixth, you'll earn an additional £15.

Call-out and Overtime

• You will be on a rotating call-out schedule once every five weeks (Monday to Sunday), for which you will receive a £250 retainer. If called out, you'll be paid from door to door.

Saturday working:

• £50 for attending
• £70 for a dual fuel installation
• £35 for a single fuel installation
• Technical aborts are paid at half rate

£36,500 - £50,000 a year

You'll start on a £36,500 base, with the potential to earn up to £50,000 OTE — including bonus and on-call.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential.Need any specific accommodations?Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.