Dual-Fuel Smart Meter Engineer - Field Installer

Octopus Energy; Truro; On-site; Full time

Job description

Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution and need your help to turn our vision into a reality.

We're looking for Smart Meter Engineers with a track record of safety and customer excellence. You’ll be representing our brands in our customers’ homes so you’ll need to be just as happy talking to the customer and getting to know them as you are about doing the installation itself.

You’ll be fitting meters; showing customers how their meter and in‑home display work; helping them see how it can save energy and answering any questions about the green energy revolution we are leading.

As part of the Octopus Energy Services team you’ll have the support of a fully integrated office team, access to cutting‑edge technology, and a streamlined approach that reduces administrative time so you can focus on delivering top‑class service to our customers.

What you’ll need:

• Previous experience installing smart meters
• A customer‑first mindset and a can‑do attitude
• Valid MOCoPA certification held within the last 2 years (evidence required)
• Gas Safe – CCN1/MET1 or CMA1/MET1 (or equivalent)
• Full UK driving licence with no more than 6 points

What we offer:

• £36,500 starting salary
• £2,500 annual performance bonus plus fit bonuses
• £25 per week lunch allowance
• Company vehicle, fuel and tools
• 450 share options in Octopus Energy Group
• Referral programme
• Company pension
• Enhanced maternity leave
• Enhanced paternity leave
• Health & wellbeing programme
• For every asset installed beyond your sixth, you’ll earn an additional £15

Call‑out and Overtime

• Rotating call‑out schedule once every five weeks (Monday‑Sunday) with a £250 retainer; if called out you’ll be paid from door to door

Saturday working

• £50 for attending
• £70 for a dual‑fuel installation
• £35 for a single‑fuel installation
• Technical aborts are paid at half rate

Next Steps

• We do things a little differently around here. If successful in our eligibility questions, we’ll reach out to organise a phone call. This is a great chance to get to know you and how you like to work.
• If your application progresses, you’ll be invited to a virtual interview with members of the field team to learn more about you, your experience and your motivation.
• Lastly, we’ll ask you to complete a practical trade test near your home.

Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you. Along the way, you’ll chat with our recruitment team and your recruiter will help you throughout different stages.

If this sounds like you then we’d love to hear from you. Let us know if you need any specific accommodations or have a unique preference – we’ll do what we can to customise your interview process for comfort.

Equal Opportunity Statement

As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We are committed to providing equal opportunities, an inclusive work environment, and fairness for everyone.

We sometimes use AI tools to help with parts of our hiring process, such as reviewing applications or assessing responses. These tools help our recruiters manage the volume of interest and do not replace human decision‑making. For more information about how we use your data, contact [e-mail].

You will start with a £36,500 base salary, with the potential to earn up to £50,000 OTE – including bonus and on‑call.