Small Works Lead: End-to-End Projects & Delivery

Pure Staff Limited; Droitwich Spa; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

20 days' holiday plus bank holidays

Pension with 4% employer contribution

Death-in-service benefit of four times

Income protection

Monthly team bonus linked to targets

Weekly recognition awards

Ongoing training and development

Genuine career progression into ops &/

Career progression into operations and

Job summary

Pure Staff Limited in Worcestershire is seeking a proactive Small Works Manager for a fast-paced regional contractor in the commercial interiors sector. You will own small works from enquiry through to scheduling, delivery and invoicing, coordinating customers, installers and subcontractors to keep projects on track.

The role covers reactive work, out-of-hours, and occasional overnight or weekend jobs. You will drive improvements, monitor progress, and support wider operational management with

Qualifications

• Excellent organisational skills and attention to detail.
• Ability to manage changing priorities and work under pressure.
• Strong communication and customer service skills.
• Good IT skills and confidence using CRM systems.
• Numerical ability including pricing, ordering and invoicing.

Responsibilities

• Manage small works enquiries from initial instruction through to completion.
• Prepare quotations, set up jobs on the CRM and maintain accurate records.
• Schedule installers and subcontractors, ensuring materials, access and resources are in place.
• Coordinate reactive, short-notice and out-of-hours work.
• Act as the main office contact for customers, providing updates and resolving issues.
• Liaise with project teams, suppliers, installers and subcontractors to keep work on track.
• Order materials and monitor costs, ensuring deliveries arrive on time.
• Record variations, obtain approvals and raise invoices for completed work.
• Chase timesheets, photographs, completion paperwork and outstanding actions.
• Monitor job progress, quality, customer feedback and remedial works.
• Produce reports and ensure health, safety and compliance procedures are followed.
• Identify improvements to processes, systems and operational efficiency.

Skills

Organised

Communication

CRM skills

Numerical ability

Multi-tasking

Tools

CRM software

Job description

Pure Staff Limited in Worcestershire is seeking a proactive Small Works Manager for a fast-paced regional contractor in the commercial interiors sector. You will own small works from enquiry through to scheduling, delivery and invoicing, coordinating customers, installers and subcontractors to keep projects on track.

The role covers reactive work, out-of-hours, and occasional overnight or weekend jobs. You will drive improvements, monitor progress, and support wider operational management with