SLT Administrative Assistant (12-Month FTC)

Bristol NHS Foundation Trust; West of England; On-site; GBP 15,000 - 19,000; Part time

Job summary

Bristol NHS Foundation Trust is seeking a part-time clinical administration assistant to support the Speech and Language Therapy Service at Cossham Hospital. The role involves handling referrals, appointment scheduling and waiting-list management, with cross-site training and potential travel to other sites.

The successful candidate will manage patient communications, maintain confidential records in CareFlow and EDMS, and assist with procurement using SAP Ariba.

Qualifications

• Experience delivering admin support in healthcare settings.
• Confidential handling of patient information with care.
• Clear communication with patients, carers and staff.
• Familiarity with hospital information systems and procurement processes.

Responsibilities

• Act as first point of contact for SLT and Hearing Therapy Service; respond to calls, emails and enquiries.
• Sort and prioritise incoming correspondence; escalate urgent matters promptly.
• Process referrals and action within agreed timescales per procedures.
• Support outpatient clinic administration: booking, waiting lists, patient transport, interpreters.

Skills

Administrative support

Phone handling

Data entry

Customer service

Tools

CareFlow

EDMS

SAP Ariba

Job description

Bristol NHS Foundation Trust is seeking a part-time clinical administration assistant to support the Speech and Language Therapy Service at Cossham Hospital. The role involves handling referrals, appointment scheduling and waiting-list management, with cross-site training and potential travel to other sites.

The successful candidate will manage patient communications, maintain confidential records in CareFlow and EDMS, and assist with procurement using SAP Ariba.