Slot Administrator (Prep For Surgery)

Royal Devon University Healthcare NHS Foundation Trust; Wonford; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Flexible working

27 days annual leave

NHS Pension

Cycle to work

Staff discounts

Nursery onsite

Job summary

Royal Devon University Healthcare NHS Foundation Trust is seeking an organized receptionist to bridge communication between patients and clinical staff, answering calls, booking appointments and supporting clinic administration.

The role requires independence, relationship-building with clinicians and staff, and flexibility for a 12-month fixed-term contract with standard NHS benefits. Interviews on 25th September 2026.

Qualifications

• For candidates who can communicate clearly with patients and clinical staff.
• Ability to answer patient calls and queries and manage enquiries from carers and visitors.
• Experience in coordinating clinics and booking appointments as part of reception duties.

Responsibilities

• Answer patient calls and queries and direct to appropriate staff.
• Liaise with consultants and clinicians to schedule and modify clinics.
• Book out patient appointments and provide reception cover as needed.
• Create and change clinics and monitor waiting times for demand review.
• Provide support to administrative and clinical staff as required.

Skills

Communication

Telephone handling

Relationship building

Liaising with clinicians

Booking clinics

Reception duties

Job description

For more information on the Job Description and Responsibilities. More detail about the role. You will be pivotal to the communication between our patients and our clinical staff – answering patient calls and queries, nurse queries, liaising with consultants, creating and changing clinics, booking out patient appointment's and reception cover. We are looking for someone who can work independently and thrives on building relationships with clinicians, staff and patients. Reception Cover Booking appointments from waiting lists Creating and changing all clinics Monitoring waiting times to review demands of clinic types Providing assistance and support to other administrative and clinical members of the department or division, including managing telephone communications and addressing patient enquiries from patients, carers and visitors. Working Pattern: Monday - Friday (hours and allocated days to be discussed at interview) Interview Date: 25th September 2026

For further information please contact: Lydia Fairman Admin Line Manager 01392 406127, [e-mail].

This is a fixed term contract for 12 months.

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Salary is not the only financial benefit.

Benefits

• Funding for a care certificate, a degree or leadership qualifications.
• Days off to study, engage in CPD or rotational placements to help you hone your skills.
• Healthy work-life balance through flexible working schemes and our family friendly policies.
• 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
• Access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
• Access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.
• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme.