SLLC 6045 - Receptionist - 495586

South Lanarkshire Leisure and Culture; Larkhall; On-site; GBP 19,000 - 20,000; Part time

Benefits offered by this job

Enrolment in local government pension

Salary Sacrifice AVC scheme

Up to 33 days annual leave

Public holiday entitlement

Sick pay

Flexible working

Employee discounts

Cycle to Work Scheme

Physiotherapy

Employee Assistance Program

Job summary

South Lanarkshire Leisure and Culture is seeking an enthusiastic receptionist at Larkhall Leisure Centre. The role involves handling cash, issuing receipts, and banking preparation, while operating our electronic booking system and assisting customers with inquiries.

The successful candidate will have strong communication and customer care skills, with prior experience in a customer-facing environment. Training will be provided and the role offers 20 hours per week on a fixed-term basis.

Qualifications

• Experience in a customer-orientated environment is desirable.
• Excellent communication and customer care skills are essential.

Responsibilities

• Deal with all cash handling and reconciliation.
• Provide information and assistance to customers in line with customer care standards.
• Carry out clerical duties to assist reception and facility operations.
• Promote centre activities to customers.
• Receive and distribute mail and goods.
• Perform other duties as required.

Skills

Cash handling

Customer service

Communication skills

Reception duties

Electronic booking system

Tools

Electronic booking system

Job description

Job Description

Location: Larkhall Leisure Centre, Broomhill Road, Larkhall

Number of Posts: 1

Hours: 20 hours per week (average hours)

Work Pattern:

Week 1: Tuesday, Wednesday 5pm - 9pm, Saturday, Sunday 8.15am - 5pm

Week 2: Monday, Thursday 5pm - 9pm, Friday 2pm - 8.30pm

Hourly Rate: £13.80 - £14.27 per hour

Duration: Fixed Term until 31 March 2027

Job Profile: C click here to view

South Lanarkshire Leisure and Culture are looking for an enthusiastic and motivated Receptionist to join the team at Larkhall Leisure Centre.

The successful candidates will deal with customer enquiries, cash handling, issuing of receipts and preparing money for banking as well as operating our electronic booking system.

Previous experience of working in a customer orientated environment is desirable and/or experience of operating a computerised till system although full training will be provided.

You must have excellent communication and customer care skills.

Responsibilities

• To deal with all aspects of cash handling and reconciliation, issuing of receipts and preparation of monies for banking in accordance with procedures and standards.
• To deal with customer enquiries providing assistance and information in line with South Lanarkshire Leisure and Culture's customer care standards.
• To carry out clerical duties to assist in the smooth running of the reception and other areas of the facility.
• To promote all centre activities to customers.
• To receive and distribute mail and goods.
• Any other duties as required.

Equal Opportunities and Inclusion statement

South Lanarkshire Leisure and Culture is committed to fostering equality, diversity and inclusion in its workforce. Therefore, we welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots.

As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position.

As proud holders of the UK Armed Forces Covenant Gold Award, South Lanarkshire Leisure and Culture is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile.

Benefits include

• Enrolment in award winning local government pension scheme
• To increase the value of their pension pot, employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
• Up to 33 days annual leave which will be calculated into hours on commencement of the role.
• Public holiday entitlement (up to 10 days)
• Occupational sick pay
• Family friendly policies - flexible working and leave, maternity/paternity leave, enhanced leave
• Employee Discounts - including discounts at the cinema
• Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)