SLLC 5896 - Receptionist - 494634

South Lanarkshire Leisure and Culture; Coalburn; On-site; GBP 19,000 - 20,000; Part time

Benefits offered by this job

Pension scheme

Annual leave

Public holidays

Sick pay

Family friendly policies

Employee discounts

Cycle to Work

Physiotherapy

Employee assistance

Job summary

South Lanarkshire Leisure and Culture is seeking an enthusiastic Receptionist for Coalburn Leisure Centre. The role involves handling customer enquiries, cash handling, issuing receipts and banking preparation, and operating our electronic booking system.

The successful candidate will have excellent communication and customer care skills. Previous experience in a customer-facing environment is desirable, with full training provided for the till system.

Qualifications

• Excellent communication and customer care skills are essential.
• Previous experience in a customer-facing environment is desirable.
• Experience with a computerised till system is beneficial, training will be provided.

Responsibilities

• Handle cash, issue receipts and prepare monies for banking following procedures.
• Respond to customer enquiries with helpful information per centre standards.
• Carry out clerical duties to support reception and facility operations.
• Promote centre activities to customers.
• Receive and distribute mail and goods.
• Perform any other duties as required.

Skills

Communication

Customer service

Cash handling

Tools

Electronic booking system

Till system

Job description

Please ensure that you read the full advert text and do not submit a CV, as these will be disregarded as they do not form part of SLLC application process. If you require to submit additional information to support your application, please upload this under supporting documents.

Internal applicants must apply via Opportunity Marketplace.

Job Description

Location: Coalburn Leisure Centre, School Road, Coalburn

Hours: 13.5 hours per week

Work Pattern:

Week 1: Monday 3.00 pm-9.30 pm, Saturday 9.00 am-3.30 pm and Sunday 9.30 am-5.30 pm

Week 2: Monday 3.00 pm-9.30 pm

Hourly Rate: £13.80 - £14.27 per hour

Duration: Fixed Term until 31 March 2027

Job Profile: Click here to view

South Lanarkshire Leisure and Culture are looking for an enthusiastic and motivated Receptionist to join the team at Coalburn Leisure Centre.

The successful candidate will deal with customer enquiries, cash handling, issuing of receipts and preparing money for banking as well as operating our electronic booking system.

Previous experience of working in a customer orientated environment is desirable and/or experience of operating a computerised till system although full training will be provided.

You must have excellent communication and customer care skills.

RESPONSIBILITIES

• To deal with all aspects of cash handling and reconciliation, issuing of receipts and preparation of monies for banking in accordance with procedures and standards.
• To deal with customer enquiries providing assistance and information in line with South Lanarkshire Leisure and Culture's customer care standards.
• To carry out clerical duties to assist in the smooth running of the reception and other areas of the facility.
• To promote all centre activities to customers.
• To receive and distribute mail and goods.
• Any other duties as required.

Overseas Criminal Records Check

An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of twelve months in the past 10 years.

Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided.

Equal Opportunities and Inclusion statement

South Lanarkshire Leisure and Culture is committed to fostering equality, diversity and inclusion in its workforce. Therefore, we welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots.

As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position.

As proud holders of the UK Armed Forces Covenant Gold Award, South Lanarkshire Leisure and Culture is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will guarantee an interview if they meet the essential criteria as outlined in the job profile.

As an employee of South Lanarkshire Leisure and Culture SCIO, you would also receive a wide range of benefits including:

• Enrolment in award winning local government pension scheme
• To increase the value of their pension pot, employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
• Up to 33 days annual leave which will be calculated into hours on commencement of the role.
• Public holiday entitlement (up to 10 days)
• Occupational sick pay
• Family friendly policies - flexible working and leave, maternity/paternity leave, enhanced leave
• Employee Discounts - including discounts at the cinema
• Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)