Skincare Counter Manager

Artisan People Group; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

An exciting opportunity awaits for a skilled Skincare Counter Manager in a luxury department store in London. This role is perfect for a sales-savvy individual with a passion for beauty, who can lead and inspire a team to achieve exceptional results. As a brand ambassador, you will provide a personalized luxury service, drive business growth, and develop a loyal client base. If you have a background in high-end beauty and are ready to take on the challenge, this is the perfect opportunity to showcase your skills and make a significant impact in a thriving environment.

Qualifications

• Experience in high-end beauty counter management is essential.
• Strong sales and customer service skills are required.

Responsibilities

• Lead and manage the team to achieve sales targets.
• Build and maintain client relationships for luxury service.
• Coach team members and manage counter operations.

Skills

Sales Management

Customer Service

Team Leadership

New Business Development

Product Knowledge

Communication Skills

Job description

This range is provided by Artisan People Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

We have an amazing opportunity for an experienced Skincare Counter Manager, you will be working in a luxury Department Store in the heart of London.

After a decade's worth of research, this stunning brand is a neuroscience-based skincare brand that champions the powerful link between the skin and emotions.

As a Counter Manager, you are a brand ambassador. Through your engaging style, you will actively drive and increase your business, encouraging all Beauty Consultants to achieve their sales targets.

The role

As Counter Manager, you will actively drive business, encouraging all beauty therapists/consultants to achieve their sales targets. By leading and coaching your team, you will ensure that all clients receive a personalised luxury service. You will develop and build your client base through recruiting new domestic and international clientele.

An overview of your responsibilities:

General

1. Lead and manage the team, build spirit and excellence.
2. Set goals, schedules and ensure high-quality service.
3. Welcome and maintain confidentiality, manage customer files.
4. Oversee counter operations and opportunities.
5. Build relationships with store management.
6. Manage budgets and orders, follow company policies.
7. Develop clientele, plan events, network in the community.
8. Lead team to achieve/exceed sales targets.
9. Proactively sell, link-sell and provide luxury service.
10. Increase average transaction value and items per transaction.
11. Organise counter activities and manage appointments.

Management

1. Coach and develop team members, manage stock levels.
2. Grow business through events and appointments.
3. Ensure all tasks are completed to a high standard.
4. Proactively manage beauty therapists’ performance.

Service

1. Be knowledgeable on all the brand’s products.
2. Demonstrate products through consultations and makeovers.
3. Recruit new clients, build relationships and gain loyalty.
4. Educate clients on products and brands.
5. Achieve CRM and service targets.

Our ideal candidate has high-end Beauty Counter manager experience. To thrive in this role, you’ll be a sales-savvy manager experienced in the luxury beauty sector. You’ll have the tenacity to deliver exceptional customer service, the drive to constantly grow the business, and the confidence to engage customers and convert sales.

With your product knowledge and communication skills, you’ll identify perfect products for each client. You are required to have new business development skills and experience and the ability to manage and develop a team.

If you have the drive, ambition and experience as a manager in high-end beauty, apply now via the form below!

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Sales

Industries

Retail Luxury Goods and Jewelry and Retail