Skincare Counter Manager

JR United Kingdom; City Of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A luxury department store in London is seeking a skilled Skincare Counter Manager to drive sales and lead a team of beauty consultants. This role involves developing client relationships, managing counter operations, and delivering exceptional service. The ideal candidate is a motivated manager with extensive experience in the luxury beauty sector, aiming to create a high-end customer experience.

Qualifications

• Experience in high-end beauty counter management.
• Proven sales track record in a luxury setting.
• Skill in new business development and team management.

Responsibilities

• Lead and manage beauty team to achieve sales targets.
• Develop clientele through networking and events.
• Ensure high-quality service and staff performance.

Skills

Customer Service

Sales

Team Leadership

Communication

Job description

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Skincare Counter Manager, london (city of london)

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Client:

Location:

london (city of london), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

16.06.2025

Expiry Date:

31.07.2025

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Job Description:

We have an amazing opportunity for an experienced Skincare Counter Manager, you will be working in a luxury Department Store in the heart of London.

After a decades worth of research this stunning brand is a neuroscience-based skincare brand that champions the powerful link between the skin and emotions.

As a Counter Manager, you are a brand ambassador. Through your engaging style, you will actively drive and increase your business, encouraging all Beauty Consultants to achieve their sales targets.

As Counter Manager, you will actively drive business, encouraging all beauty therapists consultants to achieve their sales targets. By leading and coaching your team, you will ensure that all clients receive a personalised luxury service. You will develop and build your client base through recruiting new domestic and international clientele.

An overview of your responsibilities:

General

• Lead and manage the team, build spirit and excellence.
• Set goals, schedules and ensure high-quality service.
• Welcome and maintain confidentiality, manage customer files.
• Oversee counter operations and opportunities
• Build relationship with store management
• Manage budgets and orders, follow company policies.
• Develop clientele, plan events, network in community.
• Lead team to achieve/exceed sales targets.
• Proactively sell, link-sell and provide luxury service.
• Increase average transaction value and items per transaction.
• Organise counter activities and manage appointments.

Management

• Coach and develop team members, manage stock levels.
• Grow business through events and appointments.
• Ensure all tasks are completed to a high standard.
• Proactively manage beauty therapists’ performance.

Service

• Be knowledgeable on all the brand’s products.
• Demonstrate products through consultations and makeovers.
• Recruit new clients, build relationships and gain loyalty.
• Educate clients on products and brands.
• Achieve CRM and service targets.

Our ideal candidate has high end Beauty Counter manager experience . To thrive in this role, you’ll be a sales-savvy manager experienced in the luxury beauty sector. You’ll have the tenacity to deliver exceptional customer service, the drive to constantly grow the business, and the confidence to engage customers and convert sales.

With your product knowledge and communication skills, you’ll identify perfect products for each client. You are required to have new business development skills and experience and the ability to manage and develop a team

If you have the drive, ambition and experience as a manager in high end beauty, apply now via the form below!