Skills Delivery Administrator: Training Operations & Compliance

Dumfries and Galloway College; Kingholm Quay; Presencial; GBP 27.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Local Government Pension

45 days annual leave (Pro Rata)

Career progression opportunities

Health & wellbeing benefits inc. Cycle

Home & Electronics Lifestyle Saves

Employee Assistance Programme

Descripción de la vacante

Dumfries and Galloway College is seeking an organised Skills Delivery Administrator to provide high-quality administrative support to the External Development & Commercial Team. The role ensures accurate records, finance processes and compliance across training programmes and work-based learning.

This position is based on campus in Dumfries and requires handling enquiries from learners, employers and colleagues with professionalism and confidentiality, contributing to smooth, compliant delivery

Formación

• Experience in an administrative role within a busy office or team environment.
• Proficient IT skills: Word, Excel and Outlook.
• Proven ability to maintain accurate records and work with databases or CRM systems.
• Experience handling enquiries professionally by phone and email.
• Experience working with auditable processes.
• Strong organisational skills and ability to prioritise deadlines.
• Excellent written and verbal communication skills.
• High level of accuracy and attention to detail.

Responsabilidades

• Provide comprehensive administrative support for skills delivery programmes, including enrolments, records management and course documentation.
• Maintain accurate learner, employer and course data across internal systems, CRMs and awarding body platforms.
• Act as a first point of contact for learners, employers and internal teams, handling enquiries professionally and efficiently.
• Support financial and compliance processes, including invoicing, payments, audits and funding requirements.
• Liaise with internal departments and external partners to ensure smooth, compliant and high-quality delivery of training provision.

Conocimientos

Administrative experience

MS Word

MS Excel

MS Outlook

Records management

CRM systems

Enquiries handling (phone/email)

Attention to detail

Educación

SCQF Level 6

Herramientas

MS Office

Awarding body systems

Descripción del empleo

Dumfries and Galloway College is seeking an organised Skills Delivery Administrator to provide high-quality administrative support to the External Development & Commercial Team. The role ensures accurate records, finance processes and compliance across training programmes and work-based learning.

This position is based on campus in Dumfries and requires handling enquiries from learners, employers and colleagues with professionalism and confidentiality, contributing to smooth, compliant delivery