SITS Technical Manager

GUILDHALL SCHOOL OF MUSIC AND DRAMA; Greater London; On-site; GBP 65,000 - 85,000; Full time

Job summary

Guildhall School of Music and Drama in London is seeking an experienced SITS Technical Manager to develop, support and enhance the student records system (SITS). You will work with the Assistant Registrar – Student Database Support to deliver integration projects and manage upgrades.

The role offers autonomy with opportunities to lead on technical integration developments, and to collaborate with the IT Team and Registry.

Qualifications

• Significant experience with SITS in a technical capacity.
• In-depth knowledge of Tribal SITS functionalities and configurations.
• Experience managing system integrations preferred.

Responsibilities

• Lead on technical integration developments for SITS.
• Maintain upgrades and system infrastructure.
• Collaborate with IT and Registry teams across the institution.
• Translate business needs into technical solutions for the student records system.
• Support and develop the SITS environment to meet stakeholder requirements.

Skills

SITS experience

System integrations

Stakeholder management

Problem solving

Analytical skills

Tools

Tribal SITS

Job description

• Contractual Hours: Full-time, 35 hours
• Basis: Permanent
• Workplace category: Hybrid
• Attachments: Job Information Pack

We are a prestigious, specialist higher education institution with taught degree awarding powers, looking for an experienced SITS Technical Manager to work with the Assistant Registrar – Student Database Support to develop, support and enhance all aspects of our student records system (SITS).

The School has recently signed up to the Tribal HEFS contract, and this role offers an exciting opportunity to lead on technical integration developments and cloud discovery. The role holder will have a high level of autonomy in determining appropriate approaches and priorities to ensure new projects are delivered alongside maintaining the upgrade and system infrastructure.

The role holder will join an experienced and friendly Registry team and will work closely with the IT Team and stakeholders across the institution.

We are looking for a candidate with significant experience working with SITS in a technical capacity, with in-depth knowledge of Tribal SITS functionalities, configurations, and best practices and preferably experiencing of managing system integrations. The successful candidate will have strong communication and stakeholder management skills, excellent problem-solving and analytical skills and the ability to translate business needs into technical solutions.

This role is eligible for hybrid working.

For more details please go to http://www.gsmd.ac.uk/jobs.

For further information, please download the Job Information Pack.

The Guildhall School is a small institution and the role holder’s duties will be wide ranging. Informal enquiries should be emailed to the Assistant Registrar – Student Database Support, Jennifer Kay ([e-mail])

Closing date: 12 noon on Monday 21st September 2026.

Interviews are expected to be held during the W/C Monday 5th October 2026. The selection process will include a panel interview and a separate technical discussion based on a pre-circulated scenario, designed to explore your approach to solving real-world SITS challenges.

Please note that late applications will not be accepted.

The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.