SITS Technical Manager

City of London Corporation; Greater London; Hybrid; GBP 49,000 - 55,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Guildhall School of Music & Drama is seeking an experienced SITS Technical Manager to develop, support and enhance the student records system. You will lead technical integration developments and cloud discovery, working with the Assistant Registrar – Student Database Support to deliver projects while maintaining upgrades.

You will bring extensive SITS expertise, strong communication and stakeholder management skills, and the ability to translate business needs into technical solutions to

Qualifications

• Significant experience working with SITS in a technical capacity.
• Deep knowledge of Tribal SITS functionalities and configurations.
• Experience in managing system integrations preferred.
• Strong communication and stakeholder management skills.
• Excellent problem solving and analytical abilities.
• Ability to translate business needs into technical solutions.

Responsibilities

• Develop, support and enhance aspects of the SITS student records system.
• Lead technical integration developments and cloud discovery.
• Collaborate with IT and Registry teams to deliver projects and upgrades.

Skills

SITS (Technical)

Tribal SITS

System integrations

Stakeholder management

Analytical thinking

Problem solving

Technical leadership

Job description

Department: Guildhall School of Music & Drama

Office Location: Guildhall School of Music and Drama

Level of DBS required for this role: None required

Level of vetting required?: No security vetting is required

Is this a politically restricted post?: No

Does this post require a Baseline Personnel Security Standard (BPSS) check?: No

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required have also been included. Workplace role categories describe our approach to workplace attendance

Salary: £49,150 - £55,000 per annum (including Inner London Weighting)

Contractual Hours: Full-time, 35 hours

Basis: Permanent

Workplace category: Hybrid

Attachments: Job Information Pack

Guildhall School is a vibrant, international community of musicians, actors and production artists in the heart of the City of London. Ranked as number one in Arts, Drama & Music by the Complete University Guide 2025, and in the top four in the world for Music and Performing Arts by the QS World University Rankings 2025, we deliver world-class professional training in partnership with distinguished artists, companies and ensembles. A global leader in creative and professional practice, we promote innovation, experiment and research, and are also one of the UK’s leading providers of lifelong learning in the performing arts, offering inspiring training for children, young people, adult learners, and creative and business professionals.

We are a prestigious, specialist higher education institution with taught degree awarding powers, looking for an experienced SITS Technical Manager to work with the Assistant Registrar – Student Database Support to develop, support and enhance all aspects of our student records system (SITS).

The School has recently signed up to the Tribal HEFS contract, and this role offers an exciting opportunity to lead on technical integration developments and cloud discovery. The role holder will have a high level of autonomy in determining appropriate approaches and priorities to ensure new projects are delivered alongside maintaining the upgrade and system infrastructure.

The role holder will join an experienced and friendly Registry team and will work closely with the IT Team and stakeholders across the institution.

We are looking for a candidate with significant experience working with SITS in a technical capacity, with in-depth knowledge of Tribal SITS functionalities, configurations, and best practices and preferably experiencing of managing system integrations. The successful candidate will have strong communication and stakeholder management skills, excellent problem-solving and analytical skills and the ability to translate business needs into technical solutions.

This role is eligible for hybrid working.

Informal enquiries should be emailed to the Assistant Registrar – Student Database Support, Jennifer Kay ([e-mail])

Closing date: 12 noon on Monday 21st September 2026.

Interviews are expected to be held during the W/C Monday 5th October 2026. The selection process will include a panel interview and a separate technical discussion based on a pre-circulated scenario, designed to explore your approach to solving real-world SITS challenges.

Please note that late applications will not be accepted.

The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.