Site Technical Services Lead: Engineering & Client Delivery

ISS; Yeovil; On-site; GBP 65,000 - 80,000; Full time

Job summary

ISS seeks a Technical Services Manager to oversee all engineering and technical services activities at the Yeovil site. You will lead the delivery of Technical Services, drive operational excellence, ensure compliance, and maintain high levels of customer satisfaction.

You will act as the main escalation point for technical issues, manage budgets and contracts, and mentor high-performing teams while focusing on safety and continuous improvement.

Qualifications

• Proven experience in Technical Services within a building services environment.
• Strong background in Hard Services contract delivery and facilities management.
• Experience managing high-performing technical and engineering teams.
• Demonstrable success in delivering complex technical solutions.
• Experience managing engineering budgets, commercial contracts, and project delivery.
• Strong understanding of engineering best practice, tools, processes, and compliance requirements.
• Strong stakeholder and client management skills.
• Commercial awareness with the ability to identify improvement and growth opportunities.
• Proven capability in developing and mentoring technical professionals.
• Strong decision-making, problem-solving, and change management skills.
• Commitment to health, safety, compliance, and zero-harm objectives.

Responsibilities

• Oversee all engineering and technical services activities across the Yeovil site.
• Lead delivery of Technical Services, ensuring operational excellence and customer satisfaction.
• Act as main escalation point for technical issues and ensure timely resolution.
• Manage engineering budgets, forecasts, and contract margins; drive cost savings.

Skills

Technical leadership

Building services

Facilities management

Stakeholder management

Budget management

Contract delivery

Project delivery

Change management

Safety compliance

People development

Decision making

Job description

ISS seeks a Technical Services Manager to oversee all engineering and technical services activities at the Yeovil site. You will lead the delivery of Technical Services, drive operational excellence, ensure compliance, and maintain high levels of customer satisfaction.

You will act as the main escalation point for technical issues, manage budgets and contracts, and mentor high-performing teams while focusing on safety and continuous improvement.