Site Supervisor - R&M

JR United Kingdom; Derby; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player seeks a dedicated Site Supervisor to oversee the repair and maintenance of clean water networks. This role involves operational leadership, ensuring safety, timely completion, and customer satisfaction. You will manage teams, resources, and documentation while fostering a culture of compliance and quality. If you have a passion for utility services and strong management skills, this opportunity is perfect for you. Join a company that values diversity and inclusion, and make a meaningful impact in the community.

Qualifications

• Relevant qualifications in utility sectors, especially at supervisory level.
• Experience in managing teams and resources effectively.

Responsibilities

• Supervise water repair and maintenance teams and oversee their daily activities.
• Ensure compliance, quality, and operational delivery standards are maintained.

Skills

Verbal Communication

Management Skills

Financial Awareness

IT Proficiency

Education

NRWSA at Supervisory Level

Health & Safety Qualification

Supervisor Street Works Qualification

Tools

Microsoft Excel

Microsoft Word

Job description

Description
As a Site Supervisor, you will be responsible for overseeing resources related to the repair and maintenance of the clean water network across designated areas for our client.
Your duties will include supervising operational repair and maintenance activities to resolve issues such as poor supplies, no water, leaks, and water quality concerns. This involves repairing burst mains, leak repairs, stop tap repairs, equipment installation, and investigations/tracing supplies. You will provide operational leadership, ensuring work is completed safely, on time, within budget, and meets client expectations. Customer service is critical, and satisfaction is measured through the C-MeX regulatory measure, which you will work to improve.
You will coordinate with the scheduling team to ensure timely delivery of repair and maintenance work and communicate with impacted customers as needed.

Key Responsibilities

• Supervise water repair and maintenance teams and oversee their daily activities.
• Organize labor efficiently, including recruitment, disciplinary actions, wages, and absence management.
• Manage resources such as materials and equipment.
• Ensure accurate documentation of work performed, including photographs and meter asset details.
• Visit local sites regularly to review progress and performance, ensuring standards are maintained.
• Conduct monthly team briefings, coaching, and development sessions.
• Perform team inspections to ensure compliance, quality, and first-time right operational delivery.
• Act as a Health & Safety Representative, conducting inspections, raising safety concerns, and investigating incidents.

Experience and Qualifications

• Relevant qualifications, e.g., NRWSA at supervisory level.
• Health & Safety qualification (advantage).
• Experience in utility sectors.
• Supervisor Street Works qualification.
• Deep Excavation knowledge and experience.
• Strong verbal communication skills.
• Effective management skills.
• Financial and commercial awareness.
• Proficient in IT, including Microsoft Excel and Word.
• Full UK Driving Licence.

Salary and Benefits
We offer a competitive salary based on experience and a comprehensive benefits package.
Network Plus is an Equal Opportunity Employer, celebrating diversity and committed to non-discrimination.
We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners.
Your application implies acceptance of our privacy policy.

About Network Plus
Network Plus is an award-winning provider of utility and infrastructure services across the UK, valuing diversity and inclusion in the workplace to enable all employees to thrive.