Site Reliability Engineer — Observability & Edge Automation

Bet365 Company

Stoke-on-Trent

Hybrid

GBP 65,000 - 95,000

Full time

36 hours ago

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Job summary

Bet365 is seeking a Site Reliability Engineer to shape the stability of systems behind every click, query and live change. The role blends software engineering, automation and incident response to reduce toil and boost observability across a complex technical estate.

The team protects availability, performance and resilience of Bet365's global product, with a hybrid work-from-home policy. You will work across SRE, development and IT Operations to embed reliability throughout the software

Qualifications

Knowledge of modern development practices, including testing, source control and delivery lifecycles.
Understanding of SRE principles, including SLIs, SLOs, reliability measurement and incident management.
Hands-on experience with observability tools such as OpenTelemetry, Splunk, New Relic, Grafana or PagerDuty.
Proficiency in shell scripting for automation and system management.
Experience with Infrastructure as Code, including Terraform and Ansible.
Knowledge of Cloudflare edge platform, including DNS, CDN, WAF, DDoS protection and traffic management.
Ability to troubleshoot distributed systems across edge, network, platform, application, dependency and origin layers.
Experience working in a large-scale, 24/7 enterprise where uptime, performance and stability are critical.
Practical experience using LLM platforms and coding assistants safely to improve productivity, quality and root-cause analysis.

Responsibilities

Develop and maintain resilient tools, operational APIs and automation for effective system management.
Use orchestration and scripting to remove manual activity, reduce toil and improve operational consistency.
Write and contribute to code, telemetry and instrumentation that improve service reliability and observability.
Build dashboards and operational views using telemetry from Grafana, Splunk, New Relic and related platforms.
Configure and manage Cloudflare edge services using Infrastructure as Code and integrate edge telemetry with observability platforms.
Diagnose incidents end to end, trace issues from the edge through to origin systems and coordinate effective remediation.
Participate in live incident response, post-mortems and root-cause analysis to prevent recurrence.
Maintain and administer monitoring, alerting, APM and analytics toolsets, including PagerDuty workflows.
Drive initiatives that improve reliability, observability, performance and continuous improvement across teams.
Mentor colleagues, share knowledge and work with IT Operations to deliver tooling that increases business value.