Site Reliability Engineer

Biometric Talent Ltd; Manchester; Hybrid; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Performance-Based Bonus

Pension Scheme

Hybrid Working

Flexible Working Hours - 40-hour workw

Generous Annual Leave - 25 days +

Job summary

Biometric Talent Ltd in Manchester is seeking an experienced Site Reliability Engineer (SRE) to join their Platform Engineering team. This software-focused role uses coding to improve reliability, observability and performance in a large-scale production environment.

You will collaborate with Development, Platform Delivery and IT Operations to build tooling, automation and monitoring. The role supports an AI-native engineering approach, with opportunities to apply LLM tools and coding assistants

Qualifications

• Strong software engineering experience with Python or Golang.
• Experience with monitoring, alerting and observability.
• Knowledge of OpenTelemetry and modern observability practices.
• Experience with Infrastructure as Code and automation tools.

Responsibilities

• Write and contribute code to improve service reliability and observability.
• Develop tools, automation and APIs to improve system management.
• Establish proactive monitoring and alerting across complex platforms.
• Instrument services and build dashboards using Grafana, Splunk and New Relic.
• Automate manual processes to reduce toil and support incident resolution.

Skills

Python

Golang

Shell scripting

Monitoring/Observability

Incident management

AI/LLM tooling

Tools

Grafana

Splunk

New Relic

PagerDuty

Terraform

Ansible

OpenTelemetry

Job description

Permanent

Location: Manchester (2 days per week onsite)

Salary: £40,000 – £65,000 per annum, depending on experience and skillset

About the Role

We’re supporting our client with the appointment of an experienced Site Reliability Engineer (SRE) to join their Platform Engineering team.

This is a software-focused SRE position, where your software engineering skills will be used to solve operational problems and improve the reliability, observability and performance of a large-scale production environment.

Working closely with Development, Platform Delivery and IT Operations teams, you’ll help build the tooling, automation, monitoring and practices that keep critical systems reliable and resilient.

If you’re a software engineer who enjoys solving complex operational problems, writing code and using engineering to improve system reliability, this could be an interesting next step.

Key responsibilities include

• Writing and contributing to code that improves service reliability and observability
• Developing tools, operational APIs and automation to improve system management
• Establishing proactive monitoring and alerting across complex platforms
• Implementing service instrumentation using OpenTelemetry
• Building sophisticated dashboards using Grafana, Splunk and New Relic
• Automating manual processes and reducing operational toil
• Working with Infrastructure as Code and orchestration technologies
• Supporting live incident resolution and contributing to post-mortem analysis
• Carrying out root cause analysis and implementing effective remediation
• Driving initiatives to improve system reliability, performance and observability
• Maintaining and administering existing monitoring and analytics platforms
• Working with IT Operations to provide critical tooling and capabilities
• Sharing knowledge and mentoring colleagues on new technologies and practices

The role also has a strong focus on AI-enabled engineering. You’ll use AI tools, LLM platforms and coding assistants in your day-to-day work to improve productivity, reduce toil and explore new approaches to autonomous operations, telemetry and system health.

Technology environment

• Python, Golang and JavaScript
• OpenTelemetry
• Grafana
• Splunk
• New Relic
• PagerDuty
• Ansible
• Terraform
• Infrastructure as Code
• Shell scripting
• Automation and orchestration platforms
• AI tools, LLM platforms and coding assistants

What you’ll bring to this role

Our client is looking for a strong software engineer with SRE experience, or someone who has a strong software engineering background and has moved into Site Reliability Engineering.

You’ll ideally have:

• Strong software engineering experience, particularly with Python or Golang
• Experience with monitoring, alerting and observability
• Knowledge of OpenTelemetry and modern observability practices
• Experience establishing proactive monitoring and alerting for complex platforms
• Strong understanding of SRE principles, including SLIs and SLOs
• Experience with modern software development practices and lifecycles
• Proficiency in shell scripting
• Experience with Infrastructure as Code, automation and orchestration, ideally using Terraform and Ansible
• Experience with tools such as Grafana, Splunk, New Relic and PagerDuty
• Experience working within large-scale, 24/7 enterprise environments where availability and stability are critical
• Strong incident management, troubleshooting and root cause analysis experience

They’re also looking for an AI-native approach to engineering, with hands-on experience using LLM platforms and coding assistants to improve productivity and quality. Experience or interest in using AI for telemetry, predictive insights and root-cause analysis would be particularly relevant.

Perks & Benefits

• Performance-Based Bonus
• Pension Scheme
• Hybrid Working
• Flexible Working Hours - 40-hour workweek with flexibility in how hours are structured.
• Generous Annual Leave - 25 days holiday + your birthday off, plus bank holidays. Option to buy or sell up to 5 additional days.
• Free Gym Membership - Available to all employees.

Equal Opportunities

We are committed to providing equal opportunities for all candidates and welcome applications from individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sexual orientation, or any other characteristic protected by law. As an employment agency for permanent and contract hires, we are dedicated to promoting a diverse and inclusive workforce, and we encourage applications from underrepresented groups to drive innovation and equality within the workplace.

Should you require any reasonable adjustments please let us know so we can accommodate for any interactions with us at Biometric Talent, but also inform the client to ensure reasonable adjustments are made to allow for a fair and equitable process