Software Engineer, SRE

bet365 Group; United Kingdom; Hybrid; GBP 70,000 - 110,000; Full time

Job summary

bet365 Group is seeking a Site Reliability Engineer to enhance system reliability, observability, and performance. You will treat reliability as a software problem, protecting uptime and driving improvements across critical systems.

Responsibilities include building tools, dashboards, and automation, contributing to live incident resolution and post-mortems, and mentoring teammates in new technologies. This role supports a hybrid work-from-home policy.

Qualifications

• Knowledge of modern software development lifecycles and practices.
• Strong SRE fundamentals including SLI/SLO design and reliability focus.
• Familiarity with observability tools and best practices.

Responsibilities

• Develop and maintain tools for reliable, observable systems.
• Automate manual tasks and reduce toil with automation/orchestration.
• Write code for telemetry, APIs and tooling to improve reliability.
• Build dashboards using Grafana, Splunk and New Relic for visibility.
• Participate in live incident resolution and post-mortems with remediation.
• Lead reliability initiatives and foster continuous improvement.
• Maintain monitoring/analytic toolchains and mentor teammates.

Skills

SRE principles

SLIs & SLOs

Observability tools

Shell scripting

IaC (Ansible, Terraform)

Large-scale 24/7 experience

AI-native engineering with LLMs

Tools

Splunk

New Relic

Grafana

PagerDuty

Ansible

Terraform

Job description

As a Site Reliability Engineer, you will enhance system reliability, observability and performance through a strong engineering approach and assist with incident resolution and best practices.

Full-time

Closes 30/09/2026

You will have strong software engineering skills, approaching system reliability and observability as a software problem — protecting, providing for, and progressing the performance and availability of our critical systems.

Using your engineering expertise, you will implement solutions that enhance reliability, including service instrumentation with OpenTelemetry and improved logging practices.

You will leverage AI tools and LLM platforms in your daily work to reduce toil, drive autonomous operations, and optimise system health, while engineering automation and tooling for effective service management.

Collaboration is key, working across multiple functions to embed reliability and observability best practices throughout the software development life cycle. Your contributions will ensure our systems meet user demands and foster a culture of continuous improvement.

This role is eligible for inclusion in the Company's hybrid working from home policy.

Preferred Skills and Experience

Knowledge and experience of modern software development techniques and lifecycles.

Excellent knowledge of Site Reliability Engineering (SRE) principles, including the creation and management of effective Service Level Indicators (SLI's) and Service Level Objectives (SLO's) for reliability and customer satisfaction.

Knowledge of contemporary observability tools, techniques and best practice including Splunk, New Relic, Grafana and PagerDuty.

Proficiency in shell scripting for automation and system management tasks.

Experience with Infrastructure as Code (IaC), automation and orchestration tools such as Ansible and Terraform.

Prior experience working in a large scale, 24/7 enterprise where system uptime and stability is of paramount importance to the business.

An AI-native engineering approach, with hands-on experience using LLM platforms and coding assistants to improve productivity and quality, and the ability to integrate AI-driven telemetry for advanced observability, predictive insights and root-cause analysis.

What you will be doing

Developing and maintaining tools that facilitate effective management of our systems, ensuring they are operationally efficient and resilient.

Working with automation and orchestration platforms to automate manual activity and reduce toil.

Writing and contributing to code that enhances the reliability and observability of services, including telemetry, operational APIs and tooling.

Building sophisticated dashboards using a range of telemetry data and dash boarding technologies like Grafana, Splunk and New Relic.

Actively participating in live incident resolution and post-mortem analysis, providing effective remediation strategies to improve overall system health and prevent future issues.

Driving initiatives to enhance system reliability and observability, contributing to a culture of continuous improvement.

Maintaining and administering existing monitoring and analytic toolsets.

Mentoring colleagues in use of new technologies or practices.

Working with IT Operations to provide and support the use of critical tooling that will enable increasing levels of value to the Business.

Hiring Statement

At bet365, we're committed to creating an environment where everyone feels welcome, respected and valued. Where all individuals can grow and develop, regardless of their background. We're Never Ordinary, and we're always striving to be better. If you need any adjustments or accommodations to the recruitment process, at either application or interview, please don’t hesitate to reach out.

We are a unique global operator with passion and drive to be the best in the industry. Our values form the foundation of culture and shape the unique way that we work. People are our superpower and we support you to be the best you can be.