Site Payments Supervisor

ICON; United Kingdom; Remote; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Remote work

Job summary

ICON Strategic Solutions is seeking an Investigator Payments Supervisor for a home-based UK position. The role focuses on coordinating pricing and investigator payments delivery, resolving issues, and building team capability across therapeutic areas.

You will interact with internal and external stakeholders, analyze payment processes, and defend payment decisions while working in a matrix, cross-functional environment. A strong background in budgeting and payments is required.

Qualifications

• Bachelor's degree in finance, accounting, business, or a related field.
• Experience in financial operations, preferably in clinical trials or pharmaceutical industry.
• Supports CBM monthly issuance and closeout strategies for assigned studies.
• Supports development and approval of travel policies with payment vendor and stakeholders.
• Supports Data Transfer Agreements with payment vendor and Data Management for assigned studies.
• Supports payable budget template development with BST for assigned studies.
• Attends study program calls with payment vendor and cross-functional teams to set strategies.

Responsibilities

• Coordinate pricing and investigator payments delivery across regions.
• Resolve payment issues and develop team capability.
• Interact with internal and external stakeholders with strong communication.
• Identify opportunities, risks, and take actions with supervision.
• Understand and defend payment decisions and rationales.
• Summarize budgeting and payment processes for stakeholders.
• Learn needs of study participants and sites regarding payments.

Skills

Communication

Analytics

Presentation

Stakeholder management

Budgeting and payments

Team leadership

Cross-functional collaboration

Problem solving

Quick learning

Education

Bachelor's degree in finance or related field

Tools

Payment vendor processes

Job description

Investigator Payments Supervisor Home based UK

At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise.

As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.

The Site Payments Supervisor is responsible for oversight and management of the Site Payment Analyst group, across all therapeutic areas in a specific region.

What You Will Do:

Your focus will be on coordinating pricing and investigator payments delivery, resolving issues, and developing team capability.

Key responsibilities include:

• Customer-service oriented with strong communication (written and verbal) skills to effectively interact with key stakeholders across internal Vertex groups as well as external groups
• Strong analytical capabilities
• Intermediate presentation skills
• Able to proactively identify project opportunities, challenges/risks and implement appropriate actions with some supervision
• Able to work in a matrix, cross-functional team
• Able to understand, clearly articulate and defend payment decisions and rationales
• Thorough understanding of budgeting & payment process and able to summarize high-level feedback
• Able to learn quickly about the needs of study participants, Investigative Sites/Site Staff and their Institutional requirements regarding site and participant payments
• Can identify, communicate about and propose solutions for any payment issues that may arise

Your Profile:

You will have solid pricing and investigator payments experience, with the ability to manage competing priorities and develop your team.

Required qualifications and experience:

• Bachelor's degree in finance, accounting, business, or a related field.
• Experience in financial operations, preferably in clinical trials or the pharmaceutical industry.
• Supports Clinical Budget Management (CBM) group in monthly issuance and closeout strategies for program maintenance and close-out for assigned studies
• Supports the development, review, and approval of participant travel policies with payment vendor and cross-functional stakeholders for assigned studies
• Supports the development, review, and approval of Data Transfer Agreements with payment vendor and Data Management for assigned studies
• Supports development of payable budget template in collaboration with the Budget Solutions Team (BST) for assigned studies
• Attends study program calls with payment vendor, Clinical Operations Program Lead and other cross-functional team members to set strategies for program startup and amendments as necessary
• Management of study milestones and all associated payment activities

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What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here