Site Payments Supervisor

ICON Strategic Solutions; United Kingdom; Remote; GBP 52,000 - 70,000; Full time

Benefits offered by this job

Annual leave

Health insurance

Retirement planning

Employee Assistance Programme

Life assurance

Country-specific benefits

Job summary

ICON Strategic Solutions seeks an Investigator Payments Supervisor for the UK, with a focus on coordinating pricing and investigator payments delivery within a regional scope. The role includes resolving issues, expanding team capability, and ensuring timely payments.

You will oversee SPAs in the region, escalate payment inquiries, train new staff, and collaborate with Global Site Payment Managers on resourcing. A finance background and strong stakeholder skills are essential.

Qualifications

• Solid pricing and investigator payments experience.
• Ability to manage competing priorities and develop your team.

Responsibilities

• Coordinate pricing and investigator payments delivery across the region.
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Skills

Pricing

Investigator payments

Team management

Attention to detail

Education

Bachelors degree in finance/accounting/business

Tools

Payment system

Job description

Investigator Payments Supervisor Home based UK

At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise.

As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.

The Site Payments Manager is responsible for oversight and management of the Site Payment Analyst group, across all therapeutic areas in a specific region

What You Will Do

Your focus will be on coordinating pricing and investigator payments delivery, resolving issues, and developing team capability.

Key Responsibilities Include

• Functional Oversight of SPAs in assigned region
• Primary escalation point of contact for payment related inquiries raised by study team members and regional SPAs
• Oversee training for new/incoming regional SPAs
• Work with Global Site Payment Manager for resourcing and assignments within associated region
• Provide insight for regional perspective related to budget templates, Payment Exhibits in the CTAs, and configuration of Subject Visit from EDC report
• Ensure consistency in regional Site Configuration in vendor payment system
• Ensure alignment of Site Payment processes and approach globally
• Oversee regional SPA compliance, to ensure payments are approved ontime.
• Lead regional SPA team meetings

Your Profile

You will have solid pricing and investigator payments experience, with the ability to manage competing priorities and develop your team.

Required Qualifications And Experience

• Bachelor's degree in finance, accounting, business, or a related field.
• Experience in financial operations, preferably in clinical trials or the pharmaceutical industry.
• Strong analytical skills with attention to detail and a focus on accuracy.
• Excellent communication and interpersonal skills to effectively manage relationships with internal teams and external stakeholders.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

What ICON Can Offer You

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our Benefits Examples Include

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.