Site Operations Manager

Sodexo; Enfield; On-site; GBP 50,000 - 55,000; Full time

Job summary

An established industry player is seeking a Site Operations Manager to lead a multidisciplinary team and ensure excellence in service delivery. This role offers a unique opportunity to manage a large multi-function site, focusing on optimizing performance and client satisfaction. With a commitment to training and development, you will play a key role in fostering a positive work environment while driving operational success. Join a company that values your contributions and offers a range of benefits to support your wellbeing and career growth. If you're ready to make an impact, this is the perfect opportunity for you.

Benefits

Mental health support platform

Employee Assistance Programme

24hr virtual GP Service

Sodexo Discounts Scheme

Mercer Aspire Pension Plan

Learning and development tools

Bike to Work Scheme

Qualifications

• Experience in operational management within a similar environment is essential.
• Strong communication and negotiation skills are crucial for success.

Responsibilities

• Ensure delivery of multiple services including cleaning and catering.
• Manage health and safety compliance and improve client satisfaction.
• Recruit, train, and develop staff while managing budgets.

Skills

People Management

Communication Skills

Financial Interpretation

Operational Management

Negotiation Skills

Compliance Knowledge

IT Literacy

Education

IOSH Managing Safely qualification

Tools

UDC

SAP

SMS

Leanpath

Kronos

Job description

• Site Operations Manager
  • Monday to Friday
  • 40 hours per week
  • £50000 - £55000 Per Year
  • Training, development, and progression opportunities
  • Online Recognition Scheme (Reward Hub)
  • Check your local transport links here: Plan Your Journey | Traveline - the destination you should input isEN3 7PW

• Job Introduction

  At Sodexo we thrive in providing quality service. This is a fabulous opportunity to become part of a Global Organisation, assisting us to in turn help to keep our Global Client's facility running smoothly.

  As a Site Operations Manager with Sodexo in Enfield EN3 7PW, you can find a role that's a perfect mix of passion, perks and potential and build a career with big-name businesses.

  You'll be the face of Sodexo, ensuring our services are delivered with excellence and always looking to optimise performance. You will lead a multidisciplinary team on site, managing assets to ensure they are safe, legally compliant, and fit for business, and driving the adoption of best practices to exceed client expectations.

  You'll be working on a large multi-function site, and experience of delivering services within a Heavy Manufacturing or production site would be beneficial.

  This is a High Growth Account, providing opportunities for development and growth within the role.

  What you'll do:

  • Ensure the delivery of Soft Services, Cleaning, Catering, Site Services, Site Logistics, Pest Control, Window Cleaning, Washroom Hygiene on site.
  • Manage Staff, Health and Safety, and Compliance of the site.
  • Interact with the teams daily to ensure clear communication and develop a one-team ethic in service delivery.
  • Ensure client satisfaction through improving relationships and service.
  • Manage budgets to maintain and achieve financial targets.
  • Identify cost-saving opportunities for the client.
  • Utilise Sodexo software and systems, for example, UDC, SAP, SMS, Leanpath, Kronos.
  • Conduct unit audit scores, cleaning audits, HACCP audits, Environmental Health and Safeguard.
  • Recruit, induct, motivate, manage, train, and develop all employees following HR policies and guidelines.

• What you bring:

  • IT literate
  • People Management experience
  • IOSH or equivalent Managing Safely qualification
  • Ability to interpret and utilise financial information
  • Excellent communication skills
  • Previous experience of operational management in a similar environment
  • Proven experience of developing profitable relationships for multi-site contracts
  • Broad commercial FM experience and business acumen, knowledge of external industry developments & contract development models
  • Strong communication and negotiation skills
  • Excellent client relationship management
  • Experience working in a standards/compliance environment

• What we offer:

  Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

  • Unlimited access to an online platform offering mental health and wellbeing support.
  • An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work-related issues or personal issues such as bereavement.
  • Access to a 24hr virtual GP Service.
  • The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
  • Save for your future by becoming a member of the Mercer Aspire Pension Plan.
  • Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
  • Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.

• Ready to be part of something greater? Apply today and start your journey with Sodexo!

  Drive business success - and your career.

  Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.