Site Manager - Highways

Amey Ltd; Greater London; On-site; GBP 52,000 - 66,000; Full time

Benefits offered by this job

Competitive salary

Career growth

Training opportunities

Pension scheme

Holidays 24 days + bank holidays + 5

Flexible benefits

Exclusive discounts

Volunteer days

Job summary

Amey Ltd is seeking a permanent Site Manager to lead operations at Surrey County Council’s depots. The role is based on-site at one of four depots with a company van, overseeing Street Cleansing and Waste Collection while ensuring Health & Safety, Environmental and O Licence compliance.

The position involves driving KPI performance and continuous improvement in productivity and quality of service. You will manage budgets, drive customer service excellence, and lead a unionised, multi-shift team

Qualifications

• Experience leading a multi-shift, labour-intensive team.
• Proven ability to manage site P&L and budgets.
• Strong knowledge of Health & Safety and environmental legislation.

Responsibilities

• Monitor, manage and coordinate all site resources to improve productivity and service quality.
• Ensure service delivery meets KPIs while reducing costs and improving efficiency.
• Define and support development of drivers and staff by sharing best practices.
• Ensure compliance with Health & Safety, Environmental, Employment legislation and company policy.
• Manage full site P&L budget and support depot year-on-year growth.
• Deliver a culture where safety is never compromised.
• Manage service completion within SLA including bin deliveries, bulky collections and missed bins.
• Optimize resources and review operations to improve profitability and customer service.
• Ensure compliance with contractual requirements around in-cab usage.
• Monitor KPI performance and take corrective action when needed.
• Ensure all company procedures are maintained and objectives set for staff.
• Deliver resource plans and manage recruitment and attendance to improve utilization.
• Build client and stakeholder relationships to improve contract performance.

Skills

Local knowledge

Transport & logistics

Waste industry knowledge

People management

Multi-shift operations

Communication & influence

Job description

We are excited to offer a fantastic opportunity for a permanent Site Manager to join our dynamic Surrey County Council team. This role will be based onsite at either of our 4 depots: Mole Valley (RH4 1EH), Elmbridge (KT10 8AS), Surrey Heath (GU15 3DF) or Woking (GU21 5LY) with use of a Company Van.

This position offers a competitive salary. The standard hours of work are 40 per week (Monday - Friday).

In this role, you will effectively manage the site, covering both Street Cleansing and Waste Collection including ensuring Health & Safety, Environmental and O License compliance, delivering first class customer service in line with pre-defined business KPI's, promoting employee engagement to support continuous improvement in productivity and quality of service provision, through continuous review and improved site profitability, to support business growth and best in class performance.

What You'll Do:

• Monitor, manage and co-ordinate all site level resources to ensure an increase in operational productivity and improved quality of service provided.
• Ensure service delivery meets defined key performance indicators whilst driving best practice and continuous improvement in cost control and productivity.
• Define and support the development of the drivers and staff by identifying and sharing best practice
• Manage and ensure compliance with Health & Safety, Environmental, Employment legislation and Company policy to ensure defined standards and best practice are adhered to.
• Agree, monitor and manage the full site P&L budget, delegating accountability where appropriate, supporting financial year on year growth of the depot
• Deliver a culture where safety is never compromised.
• Manage service completion within SLA including bin deliveries, bulky collections and missed bins.
• Optimise resources and continuously review the operations to improve profitability and customer service, managing change where necessary.
• Ensure compliance with contractual requirements around in cab usage.
• Proactively monitor KPI performance and ensure corrective action is taken for any failures.
• Ensure that all relevant legislative requirements are adhered to and that Company procedures and standards (including Health and Safety, personnel, finance and Transport) are maintained.
• Set and agree clear objectives with all operational staff, regularly monitoring their performance and taking corrective action where appropriate.
• Delivering resource plans, and working with functional support areas to manage recruitment, managing attendance to improve utilisation
• Proactively build client and stakeholder relationships to improve contract performance.

Why Join Us?

• Competitive Salary:Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions.
• Career Growth: Propel your career with clear, dynamic advancement opportunities
• Training Opportunities:Unlock your potential with comprehensive training, including fully funded CPC qualification, tailored to your growth.
• Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, (email address removed), and Multicultural Leadership programs.
• Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind.
• Holidays:Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge.
• Flexible Benefits:Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships.
• Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.
• Social Impact:Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects.

What You'll Bring:

• Local geographical knowledge
• Good transport / logistics knowledge
• Waste industry knowledge including relevant health and safety legislation
• Experienced in people management in a Unionised environment
• Experience of managing in a labour intensive, multi-shift environment
• An engaging communication and influencing style able to work with all levels of the business.

If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change.

Application Guidance

At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine.

As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role.

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