Waste and Streetcare Supervisor

Runnymede; Chertsey; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

29 Days annual leave

Excellent Pension Scheme

Free Parking

Training and development opportunities

Professional membership coverage

Cycle to work

Season ticket loan

Health insurance plan after 1 year / 0

Dental after 3 years

Employee Assistance Programme (EAP)

Job summary

Runnymede Borough Council is seeking a Waste and Street Care Supervisor to lead street scene teams and support the Operations Manager in delivering a safe, reliable daily service.

You will coordinate staffing, vehicles and equipment, act as a main contact for the public and external partners, and ensure adherence to health and safety standards, while contributing to service improvements and handover prep for the West Surrey reorganisation.

Qualifications

• Proven supervisory experience in the Street Scene industry.
• HGV operations knowledge and basic mechanical understanding.
• GCSEs including Maths and English.
• Full Cat C licence with up-to-date CPC.

Responsibilities

• Oversee day-to-day supervision of street scene teams, ensuring high service standards.
• Act as a key contact for the public, elected members and external organisations, managing enquiries and requests.
• Monitor health and safety compliance across operations, updating risk assessments and assisting investigations.
• Coordinate staffing, vehicles and equipment with agencies and internal teams to maintain service delivery.
• Assist recruitment, training, appraisals and staff management activities, including rota duties and out-of-hours coverage.

Skills

Supervisory experience

Customer service

Communication

Organisation

Education

GCSEs including Maths and English

Cat C licence with CPC

Tools

BARTEC

MS Office

Job description

This an exciting opportunity to join Runnymede Borough Council as we continue our positive work keeping Runnymede Borough clear of waste. As the Waste and Street Care Supervisor, you will be involved with deploying a major round reorganisation programme, building the service ready for handover to the new West Surrey authority and a key member of the management team responsible for delivering the daily service requirements.

As a supervisor in Runnymede you will assist the Operations Manager to deliver a successful, safe and reliable service by being responsible for:

• Oversee and aid the day-to-day supervision of operational street scene teams, ensuring high service standards.
• Act as a key point of contact for the public, elected members and external organisations, managing enquiries, complaints and service requests.
• Monitor health and safety compliance across operations, updating risk assessments and assisting incident/accident investigations.
• Coordinate staffing, vehicles and equipment with agencies and internal teams to maintain full service delivery and continuity.
• Use and maintain BARTEC waste and street scene systems, ensuring accurate updates, configuration, and operational feedback integration.
• Assist recruitment, training, appraisals and staff management activities, including participation in rota duties, bank holiday cover and out-of-hours emergency response.
• Assist with wider street scene functions including fly-tipping investigations, civil emergency response and general operational assistance across the service.
• 29 Days annual leave, plus bank holidays
• Excellent Pension Scheme
• Free Parking
• Training and development opportunities
• Payment of one professional membership per annum
• Cycle to work + further related discounts
• Season ticket loan
• Health insurance plan after 1 years’ service/ Dental after 3 years' service
• Employee Assistance Programme (EAP)

About You

We are looking for a resilient and committed individual to join our team who can provide excellent leadership to the waste collections team . We are looking for exceptional candidates with a range of skills including:

Brings proven supervisory experience within the Street Scene industry, with knowledge of HGV operations and basic mechanical understanding.

• Communicates clearly and professionally with a wide range of audiences, both verbally and in writing, and provides excellent customer service.
• Confident using technology, including MS Office and waste management systems such as BARTEC (training provided if needed).
• Demonstrates strong organisational skills, able to plan, prioritise and meet tight deadlines while managing conflicting demands.
• Works effectively as part of a team, remaining calm under pressure and focused on achieving positive outcomes.
• Able to manage customer relationships, resolve enquiries and complaints, and maintain a high standard of service delivery.
• Holds GCSEs or equivalent (including Maths and English) and is open to new ways of working to support continuous improvement.
• Holds route-planning experience alongside an full Cat C licence and up to date CPC, supporting efficient operational delivery.
• Use strong analytical thinking and problem-solving abilities to respond effectively to operational challenges.
• Apply knowledge of driving and working hours regulations to support safe and compliant operations.
• Manage competing priorities while building strong relationships with colleagues, customers, and stakeholders.

Interview Date:W/C 5th October 2026

About Runnymede

Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our core values which we demonstrate through our ongoing policies and projects. We continually strive to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision.

From March 2027, Runnymede Borough Council will become part of the new West Surrey Unitary Council as part of the Local Government Reorganisation across Surrey. West Surrey will bring together the full range of local government services under one organisation, creating simpler, more efficient and more responsive services for our communities.

As one of the largest unitary authorities in the country, West Surrey will serve a diverse population across a region with a strong economy, vibrant communities, and significant opportunities for growth and innovation. The scale and variety of our work will provide a wide range of career pathways, professional development opportunities, and the chance to contribute to shaping an ambitious, modern, resident‑focused council. It is an exciting time to join us as we build West Surrey together.

Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles.

We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications.

All submitted information whether supported by AI or not must accurately reflect the applicant’s own skills, experience, and qualifications. Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.