Site-Based Industrial Automation Support Engineer

Brazen Search; Burnley; On-site; GBP 38,000 - 54,000; Full time

Job summary

Brazen Search is seeking a technically strong Technical Support Engineer to join an established engineering business specialising in industrial packaging machinery and automation. This site-based role supports field engineers with complex faults, interprets drawings and provides practical engineering guidance.

Key duties include diagnosing mechanical and electrical faults, guiding on repairs, liaising with internal teams, and contributing to troubleshooting documentation.

Qualifications

• Strong mechanical and electrical engineering background.
• Experience with industrial machinery, packaging equipment or automated systems.
• Excellent fault-finding and diagnostic skills.
• Ability to interpret engineering drawings, electrical schematics and manuals.
• Knowledge of PLCs and automation is advantageous.
• Experience in a field service, maintenance or technical support role.
• Logical thinker with ability to investigate problems and find practical solutions.
• Strong communication skills to provide technical guidance to engineers.

Responsibilities

• Provide technical support to field service engineers across the UK.
• Assist diagnosis and resolution of complex mechanical and electrical faults.
• Support fault-finding on industrial machinery and automated systems.
• Interpret technical drawings, electrical schematics and documentation.
• Identify root causes of recurring faults and advise on solutions.
• Advise on repair procedures and component replacements.
• Liaise with internal engineering teams to resolve issues.
• Help develop technical procedures and troubleshooting guides.
• Share knowledge to raise the engineering team’s capability.
• Occasionally assist with on-site testing, repairs and investigations.

Skills

Mechanical engineering

Electrical engineering

Fault finding

Engineering drawings interpretation

PLCs & automation basics

Field service experience

Problem solving

Technical guidance

Job description

Brazen Search is seeking a technically strong Technical Support Engineer to join an established engineering business specialising in industrial packaging machinery and automation. This site-based role supports field engineers with complex faults, interprets drawings and provides practical engineering guidance.

Key duties include diagnosing mechanical and electrical faults, guiding on repairs, liaising with internal teams, and contributing to troubleshooting documentation.