Service & Commissioning Engineer

Hernshead Recruitment Ltd; England; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Hernshead Recruitment Ltd is seeking a Support & Commissioning Engineer for a hybrid role across the United Kingdom. The position combines hands-on service engineering, customer support, maintenance planning, and project coordination to support automated systems at customer sites throughout the UK.

The role offers a mix of office, home-based, and site work with opportunities for development. Candidates should have experience in service or maintenance engineering within automated manufacturing

Qualifications

• Background in Service Engineering, Maintenance Engineering, or Industrial Automation.
• Electrical and/or Mechanical engineering experience within automated manufacturing environments.
• PLC fault-finding and troubleshooting experience.
• Experience diagnosing faults on automated machinery and industrial equipment.
• Knowledge of sensors, drives, HMIs, and industrial control systems is advantageous.
• Strong communication and customer-facing skills with the ability to work independently.

Responsibilities

• Manage customer support requests and coordinate planned service and maintenance activities.
• Provide remote and on-site fault finding, diagnostics, and technical support for automated systems.
• Conduct system audits and identify opportunities for upgrades and performance improvements.
• Deliver small automation projects, including system modifications and upgrades.
• Coordinate spare parts requirements and maintain accurate service documentation.
• Build strong customer relationships while working closely with engineering teams to ensure high levels of service delivery.

Skills

PLC fault-finding

Diagnostics

Customer-facing

Communication

Education

Electrical/Mechanical engineering background

Tools

Sensors

Drives

HMIs

Industrial control systems

Job description

About this position:

An exciting opportunity has arisen for a Support & Commissioning Engineer to join a growing industrial automation business. This hybrid role combines hands-on service engineering, customer support, maintenance planning, and project coordination, supporting automated systems across customer sites throughout the UK. The position offers a mix of office, home-based, and site work with excellent opportunities for development.

Job Responsibilities:

• Manage customer support requests and coordinate planned service and maintenance activities.
• Provide remote and on-site fault finding, diagnostics, and technical support for automated systems.
• Conduct system audits and identify opportunities for upgrades and performance improvements.
• Deliver small automation projects, including system modifications and upgrades.
• Coordinate spare parts requirements and maintain accurate service documentation.
• Build strong customer relationships while working closely with engineering teams to ensure high levels of service delivery.

Experience Required:

• Background in Service Engineering, Maintenance Engineering, or Industrial Automation.
• Electrical and/or Mechanical engineering experience within automated manufacturing environments.
• PLC fault-finding and troubleshooting experience.
• Experience diagnosing faults on automated machinery and industrial equipment.
• Knowledge of sensors, drives, HMIs, and industrial control systems is advantageous.
• Strong communication and customer-facing skills with the ability to work independently.
• Full UK driving licence and willingness to travel to customer sites across the UK