Single Point of Access Administrator

Wight Healthcare; Fareham; On-site; GBP 22,000 - 32,000; Full time

Job summary

Wight Healthcare seeks a candidate to join the Single Point of Contact team in Fareham, supporting referrals for community services to prevent hospital admissions. You will complete referral forms with up-to-date information for clinicians and liaise with GPs to coordinate action plans for patients.

The role requires negotiating with multiple therapies and agencies to ensure timely multi-disciplinary assessments, and you must have the right to work in the UK at application time.

Qualifications

• Take referrals from clinicians and patients for community services intervention and support to prevent hospital admission.
• Complete referral forms accurately with up-to-date information for clinician review.
• Liaise with GPs and other health professionals to coordinate action plans.
• Negotiate with multiple therapies/agencies to ensure timely multi-disciplinary assessments.

Responsibilities

• Cover the Single Point of Contact referral service.
• Ensure referrals are processed and documented accurately.
• Coordinate with teams to deliver timely patient assessments.
• Maintain right to work in the UK; no Skilled Worker visa sponsorship available.

Job description

Our Single Point of Contact team based to Fort Southwick, Fareham, are an essential first point of contact for those referring into our community services across Fareham, Gosport and South East Hampshire. It is thanks to this team that our patients, GPs and carers, can access the professional healthcare support they can expect.

If you come to work with us, you will work with the team

- to cover the Single Point of Contact referral service, taking referrals from clinicians and patients requesting community services intervention and support to prevent hospital admission and for identified single service referrals as agreed

- to complete the necessary referral form accurately with appropriate checks to present to health professionals with full, up to date information prior to patient assessment

- to provide complex information and use knowledge gained to liaise with a variety of health professionals including GP's, to identify and co-ordinate the appropriate action plan for the patients

- to negotiate with multiple therapies/agencies and appropriate speed of response for completion of multi-disciplinary assessment of patient needs

At present, the Trust is unable to offer Skilled Worker visa sponsorship for this post. Applicants must have the right to work in the UK at the time of application.