SIA‑Licensed Security Officer – Liverpool Retail Centre

Liverpool ONE; Liverpool; On-site; GBP 39,543,000 - 45,560,000; Full time

Benefits offered by this job

Flexible benefits platform Choices

Virtual GP for you and household

Salary Finance support

MiDeals high street discounts

Cycle-to-work scheme

Life cover

Mitie Stars recognition

Job summary

Mitie is seeking a professional and motivated Security Officer to join our team at Liverpool ONE Shopping Centre in the UK. You will maintain a visible security presence, protect people and assets, and deliver excellent service in a busy retail environment.

You will patrol, adhere to site procedures, complete reports, and liaise with emergency services when required. The role offers day and night shifts with a rolling pattern; SIA Licence is required.

Qualifications

• Previous security experience.
• Valid SIA Licence Door Supervision.
• Strong communication and a professional, customer-focused approach.
• Reliable, detail-oriented and committed to high standards.

Responsibilities

• Provide a professional security service in accordance with site Assignment Instructions (AIs).
• Ensure compliance with UK legislation, Mitie policies, and site procedures.
• Review Assignment Instructions regularly and suggest improvements where appropriate.
• Complete accurate incident reports and detailed notebook entries.
• Conduct check calls at allocated times and follow site schedules.
• Liaise with emergency services and Mitie’s Communication Centre when required.
• Identify and report Health and Safety hazards promptly.
• Remain alert to potential threats and respond appropriately.
• Handle challenging situations calmly and professionally.
• Use initiative and teamwork to prevent loss, damage, or disruption.

Skills

Security experience

SIA Licence Door Supervision

Communication skills

Customer-focused

Reliability / detail-oriented

Job description

Mitie is seeking a professional and motivated Security Officer to join our team at Liverpool ONE Shopping Centre in the UK. You will maintain a visible security presence, protect people and assets, and deliver excellent service in a busy retail environment.

You will patrol, adhere to site procedures, complete reports, and liaise with emergency services when required. The role offers day and night shifts with a rolling pattern; SIA Licence is required.