SIA-Licensed Retail Security Officer | Customer-Focused

Mitie; Telford; Presencial; GBP 12.000 - 18.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Contracted hours

Annual leave entitlement

Pension and Life assurance schemes

Free uniform supplied

Employee benefits access

Descripción de la vacante

Mitie is seeking Retail Security Officers to protect customers and colleagues while delivering exceptional service in a busy supermarket environment. You will work across mornings, evenings, weekends and nights on a 30-hour weekly rota at Asda Donnington Wood, Telford, ensuring a safe and welcoming shopping experience.

The role requires a valid SIA license, strong communication skills, and a proactive approach to using CCTV and technology to deter crime and support store operations.

Formación

• Must have a valid SIA license.
• Previous retail security experience preferred.
• Experience delivering customer service.
• Excellent written and verbal communication skills.
• Adaptable communication style for diverse groups.
• Ability to work in a fast-moving services business.
• Proficient with technology.
• Enthusiastic and passionate about security.
• Public Space Surveillance SIA licence desirable.

Responsabilidades

• Deliver industry leading customer service.
• Be clean, tidy and properly dressed in full uniform.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilise CCTV systems to reduce crime and stock loss.
• Liaise with store management teams.
• Report incidents and crime through our technology.
• Liaise with Police and crime partnerships when required.
• Wear Body Worn CCTV to increase safety.
• Record activity on client documentation and follow procedures.

Conocimientos

Customer service

Excellent communication

Adaptable communication

Tech literacy

Enthusiasm and passion

Herramientas

CCTV systems

Descripción del empleo

Mitie is seeking Retail Security Officers to protect customers and colleagues while delivering exceptional service in a busy supermarket environment. You will work across mornings, evenings, weekends and nights on a 30-hour weekly rota at Asda Donnington Wood, Telford, ensuring a safe and welcoming shopping experience.

The role requires a valid SIA license, strong communication skills, and a proactive approach to using CCTV and technology to deter crime and support store operations.