SIA DS - Security & Guest Experience - Flexible Hours

Haven; United Kingdom; Remote; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Inclusive work environment

Fully funded qualifications

Career development opportunities

Up to 50% off on-park dining

20% discounts on Haven Holidays

Job summary

Haven is hiring a Security Team Member to maintain a safe environment for guests, owners and staff across our holiday park. The role requires a valid SIA DS license and hospitality security experience, with a friendly, proactive approach to guest queries.

You will be part of a 24-hour security operation, patrolling, managing access, and handling incidents with calm professionalism. Shifts include nights, weekends, and bank holidays in a welcoming team.

Qualifications

• Must hold a valid SIA DS license.
• Previous security experience in hospitality or leisure is advantageous.
• Strong communication, calmness under pressure, and professional conduct.
• High attention to detail with proactive observation skills.
• Willingness to work nights, weekends, and bank holidays.

Responsibilities

• Monitor and patrol the holiday park to ensure safety and security for guests, owners and team.
• Assist in park access control, permitting only authorized individuals on site.
• Respond promptly to security incidents, alarms, or guest concerns.
• Maintain accurate incident records and report to management as required.
• Provide friendly guest experiences and assist with guest queries.
• Collaborate with park colleagues to maintain a safe and enjoyable environment.

Skills

SIA DS license

Security experience

Communication

Attention to detail

Shift flexibility

Job description

Haven is hiring a Security Team Member to maintain a safe environment for guests, owners and staff across our holiday park. The role requires a valid SIA DS license and hospitality security experience, with a friendly, proactive approach to guest queries.

You will be part of a 24-hour security operation, patrolling, managing access, and handling incidents with calm professionalism. Shifts include nights, weekends, and bank holidays in a welcoming team.