SIA Door Supervisor – Guest Safety & Park Perks

Haven; Lancashire; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Up to 50% off on-park dining

20% discounts on Haven Holidays

Free access to facilities

Retail discounts

Job summary

Haven is seeking a Security Team Member to help maintain a safe and secure environment for guests, owners and staff at our holiday park. The role involves patrolling the site, managing park access and responding to security incidents with professionalism.

The successful candidate will hold a valid SIA Door Supervisor license, have security experience, excellent communication skills, and a flexible approach to shifts including nights and weekends.

Qualifications

• Must hold a valid SIA Door Supervisor (DS) license.
• Previous security experience, preferably in hospitality/leisure.
• Strong communication skills; remain calm and professional in challenging situations.
• High attention to detail with good observational abilities.
• Flexible to work shifts, including nights, weekends and bank holidays.
• Commitment to delivering excellent service in line with Haven’s values.

Responsibilities

• Monitor and patrol the holiday park to ensure safety and security for guests, owners and team.
• Assist in managing park access; ensure only authorised individuals may enter.
• Respond promptly to security incidents, alarms or guest concerns.
• Maintain detailed, accurate incident records and report to management.
• Provide friendly guest experiences and assist with guest queries.
• Collaborate with team members to create a safe, enjoyable environment.

Skills

SIA DS license

Communication skills

Observational skills

Calm under pressure

Flexibility

Job description

Haven is seeking a Security Team Member to help maintain a safe and secure environment for guests, owners and staff at our holiday park. The role involves patrolling the site, managing park access and responding to security incidents with professionalism.

The successful candidate will hold a valid SIA Door Supervisor license, have security experience, excellent communication skills, and a flexible approach to shifts including nights and weekends.