SIA Door Supervisor | Guest Safety & Park Access

Haven; United Kingdom; Remote; GBP 28,000 - 31,000; Full time

Benefits offered by this job

Inclusive environment

Fully funded qualifications

Discounts on Haven Holidays

Team dining discounts

Free facility access

Job summary

Haven is seeking a Security Team Member to join our 24-hour security operation, ensuring a safe and secure environment for guests, owners and staff. The role requires an energetic, service-minded individual with a valid SIA DS license and the ability to work flexible hours across nights and weekends.

As part of the security team, you will monitor park access, respond to incidents, and collaborate with colleagues to maintain a welcoming atmosphere. Comprehensive training and benefits are provided.

Qualifications

• Must hold a valid SIA Door Supervisor (DS) license.
• Experience in security, hospitality or leisure industry preferred.
• Excellent communication and professional demeanor.
• High attention to detail with strong observational skills.
• Flexible to night, weekend and bank holiday shifts.

Responsibilities

• Monitor and patrol the holiday park to ensure safety and security for guests, owners and team.
• Assist in managing park access, ensuring only authorised individuals and guests are allowed on site.
• Respond promptly to security-related incidents, including medical emergencies or alarms.
• Maintain detailed records of incidents and report to management.
• Provide friendly guest experiences and assist with information on queries.

Skills

Communication skills

Attention to detail

Customer service

Shift flexibility

Calm under pressure

Education

SIA DS license

Job description

Haven is seeking a Security Team Member to join our 24-hour security operation, ensuring a safe and secure environment for guests, owners and staff. The role requires an energetic, service-minded individual with a valid SIA DS license and the ability to work flexible hours across nights and weekends.

As part of the security team, you will monitor park access, respond to incidents, and collaborate with colleagues to maintain a welcoming atmosphere. Comprehensive training and benefits are provided.