SIA-Qualified Security & Guest Experience Specialist

Haven; Rochester; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Comprehensive training

Fully funded qualifications

On-park dining discounts

Discounts at Haven Holidays

Free facility access

Job summary

Haven is seeking a Security Team Member to patrol a holiday park in the United Kingdom, ensuring guest safety and smooth operation. You will monitor access, respond to incidents, and keep accurate incident records while delivering friendly guest service.

The role requires a valid DS license, prior security experience in hospitality or leisure, and the ability to work nights, weekends, and bank holidays. Comprehensive training and development opportunities are provided.

Qualifications

• Must hold a valid SIADoor Supervisor (DS) license.
• Experience in security, hospitality or leisure is advantageous.
• Strong communication skills with the ability to remain calm and professional.
• High attention to detail and observational skills.
• Flexibility to work nights, weekends and bank holidays.

Responsibilities

• Monitor and patrol the holiday park to ensure safety and security for guests, owners and team.
• Assist in managing park access, ensuring only authorised individuals are allowed on site.
• Respond promptly to security-related incidents, such as medical emergencies or alarms.
• Maintain detailed and accurate incident records and report to management.
• Provide friendly guest service and assist with information on queries.
• Collaborate with team members to create a safe and enjoyable environment.

Skills

Excellent communication

Calm under pressure

Attention to detail

Flexible shifts

Job description

Haven is seeking a Security Team Member to patrol a holiday park in the United Kingdom, ensuring guest safety and smooth operation. You will monitor access, respond to incidents, and keep accurate incident records while delivering friendly guest service.

The role requires a valid DS license, prior security experience in hospitality or leisure, and the ability to work nights, weekends, and bank holidays. Comprehensive training and development opportunities are provided.