SHS Family Support Practitioner (School-Based)

School-Home Support; West Midlands; On-site; GBP 23,000 - 26,000; Full time

Benefits offered by this job

Employee Assistance Programme

Life assurance

Pension scheme

Induction programme and training

Job summary

School-Home Support is seeking a Family Support Practitioner for St Paul’s Secondary School in Birmingham. The role focuses on casework to promote educational outcomes, improve attendance and engagement, and work closely with school staff to support children and their families on a term-time basis.

You will engage with parents and carers, apply safeguarding procedures, and contribute to a supportive, inclusive environment while building strong community links.

Qualifications

• Experience in education settings or similar to improve attendance and engagement in learning.
• Experience engaging with parents/carers, children or individuals through individual and/or group-based support.
• Understanding factors affecting a child’s capacity to learn.
• Experience working with families from diverse communities.
• Knowledge of safeguarding processes and referral routes for safeguarding children.
• Commitment to creating an inclusive, safe environment.

Responsibilities

• Deliver a programme of casework to promote and improve educational outcomes for the children and their families.
• Focus on improving attendance, punctuality and engagement in learning.
• Work in close partnership with school staff and be based at the setting.
• Communicate effectively with a wide group of people and maintain robust relationships.

Skills

Relationship building

Communication skills

Attendance improvement experience

Engaging with parents/carers

Diversity & inclusion experience

Safeguarding knowledge

Job description

Location: St Paul’s Trust School (Secondary) - Birmingham B12 8NJ

Hours: 5 days per week, term time only - 35 hours per week plus inset days

Salary: £23,232 - £25,862 per annum (This role is term-time only, the salary is in line with working weeks)

Closing date: 19 October 2026

Interview Dates

• 1st Stage Interview: 21 October 2026(online interview)
• 2nd Stage interviews: (in person at the setting) Week commencing Monday 2 November 2026

This is a permanent position.

Our mission at School-Home Support is simple. We get children and young people back in school ready to learn, whatever it takes. Is this a mission for you? Yes? Then read on.

St. Paul’s Secondary School is a small independent school located in the heart of Balsall Heath.

Our provision is targeted to meet the special educational needs of young people, aged 11 – 16 years, who experience social, emotional and mental health difficulties.

In previous settings our pupils have exhibited challenging behaviours, which are frequently associated with a wide range of complex conditions, including ASD, ADHD, Social, Emotional and Mental Health difficulties and challenging behaviour.

We are looking for a Family Support Practitioner to join our team and to make a difference in children’s lives every single day. As the Family Support Practitioner, you will be based at the setting and work in close partnership with school staff to deliver a programme of casework to promote and improve educational outcomes for the children and their families we support. You will also focus your support to help improve attendance, punctuality and engagement in learning.

You will have excellent relationship-building and communication skills with a proven ability to communicate with a wide group of people.

You’ll Have Previous Experience Of

• working in an education setting or similar to improve a child’s school attendance and engagement in learning
• working and engaging with parents/carers, children or individuals through individual and/or group-based support
• factors affecting a child’s capacity to learn
• working with families from diverse communities
• holistic family support
• safeguarding processes and referral routes for safeguarding children

We are committed to maximising staff wellbeing and creating an inclusive, safe environment where everyone feels comfortable bringing their authentic selves to work.

As An Employer, We Offer

• Employee Assistance Programme, providing confidential support for you and your family
• Life assurance for added financial security
• Pension scheme
• A structured induction programme with training throughout your first 6 months to help you feel confident and supported in your role
• Regular supervision and reflective practice to support your wellbeing and professional development
• The opportunity to make a meaningful difference to the lives of children, young people and families
• A supportive and collaborative team environment where your experience and ideas are valued
• Opportunities to build strong relationships with schools and communities through varied and rewarding work