Family Support Practitioner

School-Home Support; West Midlands; On-site; GBP 23,000 - 26,000; Full time

Benefits offered by this job

Employee Assistance Programme

Life assurance

Pension scheme

Structured induction

Supervision & development

Supportive team environment

Community engagement

Job summary

School-Home Support is seeking a Family Support Practitioner to join our team in Birmingham. You will base your work at the setting and partner with school staff to deliver a programme of casework aimed at improving educational outcomes for children and their families.

The role focuses on increasing attendance, punctuality and engagement in learning, requiring strong relationship-building and communication skills across diverse communities.

Qualifications

• Experience in an education setting to improve attendance and engagement.
• Experience engaging with parents/carers and children through individual or group support.
• Understanding factors affecting a child’s ability to learn and safeguarding processes.

Responsibilities

• Deliver a programme of casework to promote educational outcomes.
• Improve attendance, punctuality and engagement in learning.
• Collaborate with school staff to support families at the setting.

Skills

Relationship-building

Communication

Attendance improvement

Engagement in learning

Job description

SHS Family Support Practitioner (School-Based)

Location: Birmingham

Salary: £23 232 - £25 862 per annum (This role is term-time only, the salary is in line with working weeks)

Vacancy Type: Permanent

Closing date: Monday 9 November 2026

Interview Dates

1st Stage Interview: 12 November 2026 (online interview)

2nd Stage interviews: Week commencing 16 November 2026.

Our mission at School-Home Support is simple. We get children and young people back in school ready to learn, whatever it takes. Is this a mission for you? Yes? Then read on.

We are looking for a Family Support Practitioner to join our team and to make a difference in children’s lives every single day. As the Family Support Practitioner, you will be based at the setting and work in close partnership with school staff to deliver a programme of casework to promote and improve educational outcomes for the children and their families we support. You will also focus your support to help improve attendance, punctuality and engagement in learning.

You will have excellent relationship-building and communication skills with a proven ability to communicate with a wide group of people.

You’ll Have Previous Experience Of

• working in an education setting or similar to improve a child’s school attendance and engagement in learning
• working and engaging with parents/carers, children or individuals through individual and/or group-based support
• factors affecting a child’s capacity to learn
• working with families from diverse communities
• holistic family support
• safeguarding processes and referral routes for safeguarding children

We are committed to maximising staff wellbeing and creating an inclusive, safe environment where everyone feels comfortable bringing their authentic selves to work.

As An Employer, We Offer

• Employee Assistance Programme, providing confidential support for you and your family
• Life assurance for added financial security
• Pension scheme
• A structured induction programme with training throughout your first 6 months to help you feel confident and supported in your role
• Regular supervision and reflective practice to support your wellbeing and professional development
• The opportunity to make a meaningful difference to the lives of children, young people and families
• A supportive and collaborative team environment where your experience and ideas are valued
• Opportunities to build strong relationships with schools and communities through varied and rewarding work

Please demonstrate how you meet the essential criteria of the person specification in your supporting statement.

School-Home Support are an equal opportunities employer and welcome applications from all sections of the community.

School-Home Support takes very seriously the duty of care to safeguard and promote the welfare of children and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances. All roles at SHS are subject to a DBS Check. All family support roles at SHS are subject to an Enhanced DBS Check