SHS Family Support Practitioner

School-Home Support; Birmingham; On-site; GBP 22,274 - 24,796; Full time

Benefits offered by this job

Employee Assistance Programme

Life assurance

Pension scheme

Structured induction program

Supervision & development

Supportive team environment

Community relationship building

Job summary

School-Home Support is seeking a Family Support Practitioner to work on site at St. Paul’s Secondary School in Birmingham. The role focuses on delivering casework to improve attendance, engagement and learning outcomes for children and families in a school setting.

You will collaborate with school staff, engage with families and carers, and contribute to safeguarding and supportive practices. This permanent, term-time role offers a structured induction and a cooperative team environment.

Qualifications

• Experience in an education setting to improve attendance and engagement.
• Ability to engage with parents/carers and children through individual or group support.
• Understanding factors affecting a child’s capacity to learn.
• Experience working with families from diverse communities.
• Knowledge of safeguarding processes and referral routes.

Responsibilities

• Deliver a programme of casework to promote educational outcomes.
• Work with school staff to support attendance, punctuality and engagement.
• Build strong relationships with families and professionals.
• Provide holistic family support aligned with SHS objectives.

Skills

Education setting experience

Parental engagement

Family support

Safeguarding knowledge

Communication skills

Job description

SHS Family Support Practitioner (School-Based)

Location: St Paul’s Trust School (Secondary) – Birmingham B12 8NJ

Hours: 5 days per week, term-time only – 35 hours per week plus inset days

Salary: £22,274 – £24,796 per annum (term‑time only; salary is in line with working weeks)

Closing date: 3 August 2026

Interview dates:

• 1st Stage Interview: online interview, 5‑12 August 2026
• 2nd Stage interviews: in person at the setting, September 2026

This is a permanent position

About us

Our mission at School‑Home Support is simple. We get children and young people back in school ready to learn, whatever it takes. Is this a mission for you? Yes? Then read on.

St. Paul’s Secondary School is a small independent school located in the heart of Balsall Heath. Our provision is targeted to meet the special educational needs of young people, aged 11 – 16 years, who experience social, emotional and mental health difficulties.

In previous settings, our pupils have exhibited challenging behaviours, which are frequently associated with a wide range of complex conditions, including ASD, ADHD, Social, Emotional and Mental Health difficulties and challenging behaviour.

We are looking for a Family Support Practitioner to join our team and to make a difference in children’s lives every single day. As the Family Support Practitioner, you will be based at the setting and work in close partnership with school staff to deliver a programme of casework to promote and improve educational outcomes for the children and their families we support. You will also focus your support to help improve attendance, punctuality and engagement in learning.

You will have excellent relationship‑building and communication skills with a proven ability to communicate with a wide group of people.

Qualifications & Experience

You'll have previous experience of:

• working in an education setting or similar to improve a child’s school attendance and engagement in learning
• working and engaging with parents/carers, children or individuals through individual and/or group‑based support
• factors affecting a child’s capacity to learn
• working with families from diverse communities
• holistic family support
• safeguarding processes and referral routes for safeguarding children

We offer

• Employee Assistance Programme, providing confidential support for you and your family
• Life assurance for added financial security
• Pension scheme
• A structured induction programme with training throughout your first 6 months to help you feel confident and supported in your role
• Regular supervision and reflective practice to support your wellbeing and professional development
• The opportunity to make a meaningful difference to the lives of children, young people and families
• A supportive and collaborative team environment where your experience and ideas are valued
• Opportunities to build strong relationships with schools and communities through varied and rewarding work

Please demonstrate how you meet the essential criteria of the person specification in your supporting statement.

How to apply

For an informal and confidential chat about the role, please email [e-mail] or call HR on 020 7426 5000.

We are an equal opportunities employer and welcome applications from all sections of the community. Please email [e-mail] or call HR on 020 7426 5000 if you need any special arrangements or adjustments to help you take part in this recruitment process.

School‑Home Support takes very seriously its duty of care to safeguard and promote the welfare of children and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances.

All family support roles at SHS are subject to an Enhanced DBS Check.