Showroom Sales

Independent Builders Merchant Group; Polegate; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Staff discount across IBMG brands

Company pension

Generous holiday allowance

Design training

Employee Assistance Programme

Career progression

Job summary

Sussex Plumbing Supplies in Polegate is seeking a Showroom Sales Assistant to turn a customer's vision into a beautiful bathroom, from first hello to final delivery.

You will design, advise, and own the customer journey with a mix of creativity and commercial sense, serving both retail clients and trade installers while maintaining high showroom standards.

Qualifications

• Sales or design experience in bathroom/kitchen or interiors.
• An eye for design and sense of what makes a space work.
• Warm, confident people skills; you make customers feel looked after.
• Attention to detail; accurate measurements prevent design errors.
• A target-driven streak; you enjoy beating targets as well as creating designs.

Responsibilities

• Design bathrooms that sell; consult, plan and create tailored designs.
• Look after both audiences; retail customers and trade installers.
• Drive showroom sales; quote, follow up leads and hit targets with service.
• Keep the showroom immaculate; displays fresh and current.
• Know your product; stay on top of new ranges and trends.
• Own the order; process, manage delivery expectations, and keep customers informed.

Skills

Sales experience

Design eye

People skills

Attention to detail

Target-driven

Job description

Brand: Sussex Plumbing Supplies (SPS) — part of IBMG

Location: Polegate — East Sussex

Hours: Full-time, permanent — Mon–Fri 09:00 to 18:00 with 1 in 3 Saturday cover 09:00 to 13:00 on rota

Reports to: Showroom / Branch Manager

Who we are

Our SPS bathroom showrooms are where ideas become reality — for homeowners doing their dream bathroom and for the installers fitting them. We pair quality ranges with people who genuinely know their stuff. No pushy sales scripts. Just good design, honest advice and a finish the customer's proud of.

The role

We're after a Showroom Sales Assistant who can turn a customer's vision into a beautiful, buildable bathroom — and close the sale doing it. You'll design, you'll advise, and you'll own the customer journey from first hello to final delivery. Equal parts creativity and commercial nous.

What you'll actually be doing

• Design bathrooms that sell — consult, plan and create tailored designs (CAD experience welcome — we'll train you on our system if not).
• Look after both audiences — retail customers spending their own money and the trade installers who fit the work.
• Drive showroom sales — quote, follow up the leads, and hit your targets with service, not pressure.
• Keep the showroom immaculate — displays fresh, ranges current, the floor looking like somewhere you'd want to buy a bathroom.
• Know your product — stay on top of new ranges, trends and what's actually good, so your advice is worth taking.
• Own the order — process it cleanly, manage delivery expectations, and keep the customer in the loop.

What you'll bring

• Sales or design experience — bathroom, kitchen, KBB or interiors background is ideal
• An eye for design and a feel for what makes a space work
• Warm, confident people skills — you make customers feel looked after
• Attention to detail — a wrong measurement is a wrong bathroom
• A target-driven streak — you like the win as much as the design

What's in it for you

• Competitive salary plus genuine bonus potential — the more you sell, the more you earn
• Generous staff discount across every IBMG brand
• Company pension and a holiday allowance that grows with service
• Design training and real career progression
• Employee Assistance Programme — confidential support whenever you need it
• A showroom team that takes pride in the work and enjoys the day

Company details

Sussex Plumbing Supplies — part of the Independent Builders Merchant Group (IBMG).

We're proud to be an equal opportunities employer. Every application is welcome on merit.

sales/bathrooms experience, teamwork, create/drive sales and profit