Showroom Sales Manager

Highbourne Group; Crawley; On-site; GBP 28,000 - 48,000; Full time

Benefits offered by this job

Uncapped commission

Enhanced pension

Family policy

Mental Health Support

Employee Assistance Programme

Induction & development

Job summary

Highbourne Group is seeking a results-driven Showroom Sales professional in Crawley to drive growth and own the customer journey from home visits to final design. You will use CAD to deliver 3D bathroom visuals, manage inquiries, and follow up quotations with urgency.

You will network with local trades, build showroom advocacy, and maintain compliant contracts in a vibrant showroom environment. Ideal candidates are sales-focused, tenacious, and able to hit targets in a commission-driven role.

Qualifications

• Experience in showroom sales or client-facing roles; proven ability to win new business.
• Comfort handling objections and achieving targets in a commission-driven environment.
• Ability to network with local trades and manage a sales pipeline.
• Knowledge of bathroom products or CAD design is a plus; training provided.
• A valid UK clean driving licence and access to a car is essential.

Responsibilities

• Drive growth by identifying and capitalising on new business opportunities and hitting KPIs.
• Own the customer journey from initial home visits to final design and follow up on quotations.
• Deliver a 3D design service (CAD) to help visualize bathrooms for homeowners and trade customers.
• Build strong links between trade and retail channels to convert local contacts into showroom advocates.
• Maintain an organised, safe showroom and ensure contracts are accurate and compliant.

Skills

Sales

Proactive

Relationship management

Analytical

CAD knowledge

Driving licence

Job description

You will be driving growth, by Identifying and capitalising on new business opportunities, hitting KPIs and achieving sales margins. You will own the customer journey, by proactively approaching every visitor, manage inquiries from initial home visits to final design, and follow up on quotations with urgency. You will deliver a 3D design service (using CAD) to help homeowners and trade customers visualise their dream bathrooms. You will build strong bridges between trade and retail channels, turning local trade contacts into long-term showroom advocates. You will maintain operational excellence by maintaining a safe, organised, and professional showroom environment, ensuring every sales contract is accurate and compliant with safety standards.

You: You will be a results-driven sales professional with a natural ability to build rapport and close deals. You are likely a high-achiever in your current position, known for your tenacity and your ability to turn a "maybe" into a "yes."

Whether you are currently working as a Showroom Consultant, Sales Executive, Bathroom Designer, Trade Counter Supervisor, or Senior Sales Advisor, you are now looking for that next step into a management-level role where your individual performance directly impacts the success of the showroom.

You don't just wait for customers to come to you; you are a 'hunter' who enjoys networking with local tradespeople and proactively managing a pipeline of leads to ensure you consistently hit your bonus targets.

Skills and competencies:

• You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business.
• You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment.
• You will have experience in relationship management and developing a true partnership approach with clients.
• You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions.
• Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!).
• A valid UK Clean Driving Licence and access to a car is essential for this role.

Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace.

Us:

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits Package and Cultural Environment:

• Uncapped commission Discounts, savings and cash back at numerous retailers
• Enhanced pension Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

#BelongWithUs

We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it.