Showroom Manager (Stevenage)

Gravity Recruit; Stevenage; On-site; GBP 30,000 - 35,000; Full time

Job summary

Gravity Recruit Limited is recruiting a Showroom Manager for a Stevenage-based retail brand. You will lead a small sales team, maintain store standards and health & safety, and drive performance to exceed sales targets while delivering a world-class customer journey from first visit to after-sales support.

The role suits a hands-on manager with a passion for service, a proven coaching ability, and the skill to balance customer satisfaction with commercial results. Salary £30-35k with bonus.

Qualifications

• Experience managing small teams.
• Strong focus on delivering customer excellence.
• Self-motivated with a track record of exceeding targets.
• HSE standards awareness and application.

Responsibilities

• Day to day management of a small team of sales executives.
• Maintain exceptional store standards and ensure H&S compliance.
• Manage store KPIs and sales targets, driving over-achievement.
• Conduct regular performance reviews and support under-performers.
• Foster a culture of customer excellence throughout the journey.

Skills

Team leadership

Customer service

Target driven

H&S awareness

Job description

Showroom Manager - Stevenage

Our client are a growing and highly successful Retail brand,with exciting plans for 2027 to grow the store estate.

They now require a commercial and highly service lead Showroom Managerfor their site in Stevenage.

The Role

• Day to day management of a small team of sales executives
• Ensuring your Store standards are exceptional and at all times and H&S standards are consistently reviewed and met.
• Managing your Store and your Teams KPI's / Sales targets and ensuring you over achieve across a range of metrics from Sales to add on Sales
• Reviewing your teams performance with regular performance reviews and putting steps in place to ensure under performers are supported to achieve.
• Fostering a culture of customer excellence, delivering the best customer journey from their first visit to the store up until and including the after sales experience.

The Person

• You will be an experience Retail Store Manager or Assistant Manager, with a least 1 years experience managing small teams
• Ideal candidate will come from Retail, but the sector is not important, as long as you can display a passion for driving performance but always putting the customer and the experience first.
• Able to display experience and examples of going above and beyond for customers, especially when it doesn't go smoothly.
• You must be self starting, highly driven and motivated to exceed targets.

The Package

£30-35K Basic +Bonus