Showroom Manager - Drive Sales & Customer Excellence

Gravity Recruit Limited; Stevenage; On-site; GBP 30,000 - 35,000; Full time

Job summary

Gravity Recruit Limited is recruiting a Showroom Manager for a Stevenage-based retail brand. You will lead a small sales team, maintain store standards and health & safety, and drive performance to exceed sales targets while delivering a world-class customer journey from first visit to after-sales support.

The role suits a hands-on manager with a passion for service, a proven coaching ability, and the skill to balance customer satisfaction with commercial results. Salary £30-35k with bonus.

Qualifications

• Experience managing small teams.
• Strong focus on delivering customer excellence.
• Self-motivated with a track record of exceeding targets.
• HSE standards awareness and application.

Responsibilities

• Day to day management of a small team of sales executives.
• Maintain exceptional store standards and ensure H&S compliance.
• Manage store KPIs and sales targets, driving over-achievement.
• Conduct regular performance reviews and support under-performers.
• Foster a culture of customer excellence throughout the journey.

Skills

Team leadership

Customer service

Target driven

H&S awareness

Job description

Gravity Recruit Limited is recruiting a Showroom Manager for a Stevenage-based retail brand. You will lead a small sales team, maintain store standards and health & safety, and drive performance to exceed sales targets while delivering a world-class customer journey from first visit to after-sales support.

The role suits a hands-on manager with a passion for service, a proven coaching ability, and the skill to balance customer satisfaction with commercial results. Salary £30-35k with bonus.