Showroom Manager

TN United Kingdom; Thame; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity has arisen with a leading independent builders’ merchant in the UK, offering a chance to build a rewarding career. This role involves engaging with customers, understanding their needs, and ensuring their satisfaction while promoting products tailored to their requirements. The position also requires proactive business generation and teamwork to drive growth in a dynamic environment. If you are passionate about customer service and have a knack for sales, this could be the perfect role for you.

Qualifications

• Proven track record in a similar role with strong customer service skills.
• Experience managing a team is advantageous.

Responsibilities

• Understand customer needs and ensure their requirements are met.
• Generate new business and assist customers in the showroom.

Skills

Customer Service

Sales Skills

Team Management

Attention to Detail

Education

Experience in a similar role

Team Management Experience

Tools

20-20 Fusion

Job description

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Job Overview

This is an area with great potential for development and growth which has arisen due to expansion. We are looking for an experienced person to drive this part of the business forward. This is an exciting opportunity to build a career with the leading independent builders’ merchant in the UK. There is a requirement to work alternate Saturday mornings and a driving licence is preferred.

Responsibilities

1. Get to know customers, listen to their needs, and work with them every step of the way to ensure their requirements are met.
2. Identify and recommend the products that best suit customer needs, paying close attention to detail and ensuring customer satisfaction every time.
3. Pro-actively generate new business in addition to visitors to the showroom.

Qualifications

1. Previous experience in a similar role with a proven track record of achievement.
2. Experience in managing a team would be a distinct advantage.
3. Experience with ‘20-20 Fusion’ planning software, or similar.
4. Sound product knowledge of kitchen and bathroom products.
5. A genuine commitment to providing excellent customer service.