Assistant Showroom Manager

Arlettie Paris; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an energetic Assistant Showroom Manager to join their dynamic team. This role is pivotal in supporting showroom operations and ensuring exceptional customer experiences during luxury sales events. You will collaborate closely with the Showroom Manager and Account Managers, contributing to team training and maintaining high standards of service. With a focus on team management, operations, and customer satisfaction, this position offers a fantastic opportunity for growth in the luxury retail sector. If you're ready to take on new challenges and thrive in a fast-paced environment, this could be the perfect fit for you.

Qualifications

• Minimum of 2 years of experience as an assistant manager in retail.
• Excellent organisational skills and effective communication.

Responsibilities

• Support the showroom management team to ensure smooth operations.
• Assist in managing stock deliveries and inventory.

Skills

Team Management

Customer Service

Organisational Skills

Communication

Inventory Management

Job description

Arlettie is a leading organiser of private and sample event sales for luxury and fashion brands across London and Paris. With a strong record of successful events in the UK, Arlettie partners with renowned brands such as Dior, Fendi, Givenchy, Hermès, Jimmy Choo, Kenzo, Lanvin, Ralph Lauren, to mention just a few.

As we embark on an exciting showroom expansion project, we are actively seeking an energetic, assertive, and experienced Assistant Showroom Manager to join our growing team!

Mission

As an Assistant Showroom Manager, you will play a crucial role in supporting the showroom management team to ensure the smooth operations of the showroom environment. Working closely with the Showroom Manager and collaborating with Account Managers, your primary responsibility will be to contribute to the success of each sale event. Your usual workdays are Wednesday to Saturday, though this may vary based on business needs.

Team management:

Assist in coordinating and supporting a diverse team of permanent and temporary staff, ensuring they understand Arlettie's procedures and processes.

Contribute to team training initiatives, promoting a positive and collaborative work culture.

Support the management team in resource allocation and daily operational tasks.

Assist in monitoring team performance and providing feedback for continuous improvement.

Train and develop the team to ensure the highest levels of customer experience within the showroom.

Operations Management:

Assist in managing stock deliveries, inventory, and stock returns, ensuring efficient processing and accurate documentation.

Support in the preparation and maintenance of product zoning/merchandising, helping to create visually appealing displays.

Collaborate in product pricing and tagging processes, ensuring accuracy and consistency.

Assist in managing customer access, queues, and sales transactions, providing exceptional customer service.

Contribute to maintaining a clean and organised showroom environment, reflecting the luxury standards of our brand partners.

Support health and safety measures, risk management, and loss prevention protocols.

Profile

Minimum of 2 years of experience as an assistant manager in a fast-paced retail environment.

A willingness to learn and grow in a luxury retail setting is essential.

Excellent organisational skills and effective communication with team members and customers.

A customer-centric mindset with a passion for delivering exceptional service.

Ability to work collaboratively within a team, supporting the Showroom Manager and colleagues.

Flexibility to adapt to changing priorities and a dynamic showroom environment.

A proactive attitude and willingness to take on new challenges to support business success.

Join us at Arlettie and gain valuable experience in luxury retail by supporting the showroom management team in delivering exceptional events and building strong partnerships with renowned fashion brands. This role offers a great opportunity for a floor or assistant manager aiming to advance their career in luxury retail.