Showroom Manager

King Living; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Showroom Manager to lead their London showroom. This full-time role emphasizes leadership, team development, and exceptional customer service. As the driving force behind showroom performance, you'll foster a collaborative culture while ensuring the highest standards of visual merchandising. The ideal candidate will have a strong background in retail management and a passion for delivering outstanding customer experiences. Join a supportive team that values innovation and continuous improvement, and take your career to the next level with this exciting opportunity.

Benefits

Uncapped commission

Competitive employee benefits

Ongoing training and career development

Generous product discounts

Supportive team environment

Qualifications

• Proven experience in managing a premium retail brand.
• Strong leadership and team development skills.

Responsibilities

• Lead a high-performing sales team and maintain brand standards.
• Drive showroom performance and manage P&L accountability.

Skills

Leadership

Sales Management

Customer Service

Visual Merchandising

Team Development

Communication Skills

Education

Experience in Retail Management

Tools

Microsoft Office

Job description

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Since 1977, King Living has pioneered quality Australian design, continually pushing the boundaries of what furniture can achieve. Designed to adapt to our changing lives and last for generations, our furniture marries the power of innovation with traditional handcrafted methods.

King Living has expanded from a homegrown business into a global brand. A family owned and run Australian company headquartered from our Support Centre in Sydney, our Showrooms and manufacturing centres span Australia, New Zealand, United Kingdom, Canada, USA, Singapore, Malaysia, China and Thailand.

At King Living, we are dedicated to creating simplicity and balance in both our living spaces and our work environment. We take pride in our past accomplishments and are thrilled by the possibilities of the future.

The Role

As Showroom Manager, you'll be the driving force behind our Tottenham Court Rd showroom's performance, leading a high-performing team while maintaining our premium brand standards. This is a full-time position requiring weekend work.

Key Responsibilities

Leadership & Team Development

• Build and lead a high-performing sales team through active coaching, structured
  
  

training programs, and performance management

• Foster a collaborative culture that encourages innovation and continuous
  
  

improvement

• Conduct impactful daily team meetings focusing on product knowledge, sales
  
  

strategies, and performance targets

• Create and manage strategic staff scheduling to optimize showroom performance
  
  

Commercial Management

• Drive showroom P&L accountability and commercial performance
• Develop and execute local business development strategies
• Build and nurture relationships with trade and commercial clients
• Analyse sales data and market trends to identify growth opportunities
  
  

Operational Excellence

• Ensure exceptional showroom presentation through effective visual merchandising
• Maintain optimal inventory management and stock control
• Drive process improvements across all aspects of showroom operations
• Implement and maintain high standards of customer service excellence
  
  

About You

To be successful you will be confident with customers, experienced and focused in leading/supporting and managing a team, be driven to achieve, great with training and product knowledge, and be a fantastic salesperson.

• Previous experience in a similar role managing a premium brand
• You are customer obsessed
• Strong mentoring and coaching leadership style to promote, motivate and build a cohesive team culture
• Demonstrated leadership in organising and managing a team, performance management, selling skills, visual merchandising, operational routines, and IT systems
• Ability to understand store budgets, to effectively run an operational store
• High attention to detail and able to problem solve, negotiate and influence to resolve issues, and think on your feet to deliver the best outcome to your team and customers
• Experience working with textiles, furniture design or Interior Design (advantageous)
• A team player who is flexible, and adaptable to assist the greater team when required
• Results-focused with a mindset to continuously improve operations and to keep up to date with the latest trends, driving targets and developing your team to meet set campaigns
• Confident communication skills, both written and verbal, with excellent professional presentation
• Intermediate ability in computer skills, including the Microsoft Office suite.
  
  

Our Values

Passion, Integrity, Collaboration Innovation - these are the values that unite us, inspire us and set us apart. They’re not just words; they’re the heartbeat of King Living, pushing us to be our best.

King Living Benefits And Our Offer To You

• Uncapped team-based commission
• Competitive employee benefits
• Ongoing sales campaigns to support your sales results
• Career development and ongoing training
• Supportive and friendly team environment with a true family feel
• Generous employee, family, and friends ‘product discounts
• Australian owned company with a growing global footprint
• EAP to support your ongoing health and wellbeing
  
  

Our hiring decisions are not only based on your experience and skills, but your passion, attitude and alignment to our core values.

King Living is an equal opportunity employer, all applicants will be considered regardless of your race, sexuality, religion, colour, gender identity or parental status.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Furniture and Home Furnishings Manufacturing

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