Showroom Host/Receptionist

Marshall Motor Group; Cambridge; Presencial; GBP 17 000 - 21 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

25 days' annual leave + bank holidays

Life assurance & pension scheme

Discounts on car purchase & servicing

Exclusive shopping and lifestyle perks

Referral bonuses up to £2,000

Resumo da oferta

Marshall Volvo Cambridge is seeking a friendly receptionist to greet customers, answer calls and support the team with admin tasks. The role is full-time, 40 hours per week, 8am - 5pm, and focuses on delivering an outstanding first impression.

You will be the warm face of the dealership, helping to create a positive customer experience and coordinating front-desk activities across the showroom.

Qualificações

• Friendly with a confident customer service approach.
• Clear communication skills in person and on the phone.
• Basic IT skills with an eye for organisation.
• Pride in delivering a positive customer experience every time.

Responsabilidades

• You’ll welcome all customers and visitors with professionalism and warmth
• You’ll manage inbound calls and direct queries appropriately
• You’ll keep reception areas organised and presentable
• You’ll support with light admin and occasional customer service tasks

Conhecimentos

Customer service

Communication skills

Basic IT skills

Organisational skills

Descrição da oferta de emprego

Receptionist

Marshall Volvo Cambridge National Minimum Wage; 25 days' annual leave + bank holidays (increases with service); Life assurance & pension scheme; Discounts on car purchase, servicing & more; Access to exclusive shopping and lifestyle perks.

Full-time | 40 hours per week | 8am - 5pm

Be the face of Volvo Cambridge. Welcome every guest like they're part of something special - because they are. We believe every journey starts with a great first impression, and that's where you come in. As our receptionist, you'll be the warm, friendly voice and face that sets the tone for every customer experience. From greeting guests to supporting the team behind the scenes, your role helps keep everything running smoothly.

Responsibilities

• You’ll welcome all customers and visitors with professionalism and warmth
• You’ll manage inbound calls and direct queries appropriately
• You’ll keep reception areas organised and presentable
• You’ll support with light admin and occasional customer service tasks

Requirements

• Someone friendly, with a confident approach to customer service
• Someone with clear communication skills, in person and on the phone
• Someone with basic IT skills and an eye for organisation
• Most importantly, someone who takes pride in delivering a positive experience for every customer, every time.

We want to hear from people with a customer-centric, can-do attitude who are ready to drive their career - and our company - forward.

At Marshall Motor Group, we're proud to represent over 25 leading car, van, truck and motorbike brands across more than 130 stores in England. We're also part of the Constellation Automotive Group, home to some of the most well-known brands in the automotive industry, including webuyanycar, cinch and BCA. Our team is over 4,000 strong and receives excellent pay packages and fantastic benefits in an environment centred around integrity, respect and innovation.

What will we offer you for your commitment to us?

• Full tailored training: A selection of digital learning, including mandatory modules to prepare you for your role and optional content for your ongoing development.
• Career development: Ongoing manufacturer training and development pathways across the Group.
• Financial security: Life insurance and a contributory pension scheme.
• Exclusive perks: Discounts and rewards via a dedicated employee platform.
• Referral bonuses: Up to £2,000 for successful referrals.

At Marshall Motor Group, our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees. This includes promotion and training, and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.