Guest Experience Host & Receptionist (Full-Time)

Marshall Motor Group; Cambridge; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

25 days' annual leave + bank holidays

Life assurance & pension scheme

Discounts on car purchase & servicing

Exclusive shopping and lifestyle perks

Referral bonuses up to £2,000

Job summary

Marshall Volvo Cambridge is seeking a friendly receptionist to greet customers, answer calls and support the team with admin tasks. The role is full-time, 40 hours per week, 8am - 5pm, and focuses on delivering an outstanding first impression.

You will be the warm face of the dealership, helping to create a positive customer experience and coordinating front-desk activities across the showroom.

Qualifications

• Friendly with a confident customer service approach.
• Clear communication skills in person and on the phone.
• Basic IT skills with an eye for organisation.
• Pride in delivering a positive customer experience every time.

Responsibilities

• You’ll welcome all customers and visitors with professionalism and warmth
• You’ll manage inbound calls and direct queries appropriately
• You’ll keep reception areas organised and presentable
• You’ll support with light admin and occasional customer service tasks

Skills

Customer service

Communication skills

Basic IT skills

Organisational skills

Job description

Marshall Volvo Cambridge is seeking a friendly receptionist to greet customers, answer calls and support the team with admin tasks. The role is full-time, 40 hours per week, 8am - 5pm, and focuses on delivering an outstanding first impression.

You will be the warm face of the dealership, helping to create a positive customer experience and coordinating front-desk activities across the showroom.