Showroom Host

Marshall Motor Group; Winchester; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Life assurance

Pension scheme

Exclusive staff perks

Job summary

Marshall Mercedes-Benz of Winchester is seeking a friendly Receptionist to welcome customers and visitors, manage calls, and keep the reception area tidy. You will support light admin tasks and help ensure every guest experiences a positive first impression.

The role runs full-time at 45 hours per week, with benefits including life assurance, a pension scheme, and exclusive staff perks. Join a team that values integrity, respect and customer satisfaction.

Qualifications

• Welcoming customers and visitors with professionalism and warmth.
• Clear communication skills, in person and on the phone.
• Basic IT skills and strong organisational ability.
• A customer-centric attitude delivering a positive experience.

Responsibilities

• Welcome all customers and visitors with professionalism and warmth
• Manage inbound calls and direct queries appropriately
• Keep reception areas organised and presentable
• Support with light admin and occasional customer service tasks

Skills

Customer service

Communication

IT skills

Organisation

Job description

About The Role

Receptionist - Brand + Location

Receptionist

Marshall Mercedes-Benz of Winchester

Up to £29,741; 25 days' annual leave + bank holidays (increases with service); Life assurance & pension scheme; Discounts on car purchase, servicing & more; Access to exclusive shopping and lifestyle perks.

Full-time | 45hours per week

Be the face of Mercedes-Benz of Winchester. Welcome every guest like they’re part of something special - because they are.

We believe every journey starts with a great first impression, and that’s where you come in. As our receptionist, you'll be the warm, friendly voice and face that sets the tone for every customer experience.From greeting guests to supporting the team behind the scenes, your role helps keep everything running smoothly.

In this role:

• You’ll welcome all customers and visitors with professionalism and warmth
• You’ll manage inbound calls and direct queries appropriately
• You’ll keep reception areas organised and presentable
• You’ll support with light admin and occasional customer service tasks

We're looking for:

• Someone friendly, with a confident approach to customer service
• Someone with clear communication skills, in person and on the phone
• Someone with basic IT skills and an eye for organisation
• Most importantly, someone who takes pride in delivering a positive experience for every customer, every time.

About us:

At Marshall Motor Group, we're proud to represent over 25 leading car, van, truck and motorbike brands across more than 130 stores in England. We're also part of the Constellation Automotive Group, home to some of the most well-known brands in the automotive industry, includingwebuyanycar, cinchandBCA. Our team is over 4,000 strong and receives excellent pay packages and fantastic benefits in an environment centred aroundintegrity,respectandinnovation.

We want to hear from people with a customer-centric, can-do attitude who are ready to drive their career – and our company – forward.

What will we offer you for your commitment to us?

• Full tailored training:A selection of digital learning, including mandatory modules to prepare you for your role and optional content for your ongoing development.
• Career development:Ongoing manufacturer training and development pathways across the Group.
• Financial security:Life insurance and a contributory pension scheme.
• Exclusive perks:Discounts and rewards via a dedicated employee platform.
• Referral bonuses:Up to £2,000 for successful referrals.

At Marshall Motor Group, our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees. This includes promotion and training, and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.